Cluster Director of Sales

Hyatt is a global hospitality brand with one driving purpose:
to care for people so they can be their best
. Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way.

Are you ready to share this purpose?

Because we are looking for a Cluster Director of Sales for our two Amsterdam properties!

Andaz means "personal style" in Hindi.
Andaz Amsterdam Prinsengracht means, five-star creative luxury in the heart of Amsterdam, expressed through local experiences, art & design and picture-perfect drinking and dining, in a playful Dutch-inspired environment. Five-star Hyatt Regency Amsterdam
, brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

• Confidence, energy and cleverness;
• A true representative of the company to potential clients, clients, the public, and other sources;
• Great listening and negotiating skills to create tailored proposals with a great sense of empathy;
• A team player with a hands-on mentality and a love for selling;
• Someone who fills the room with their presence, positive attitude, enthusiasm and pro-activism;
• A problem-solver who likes to take on challenges, going out of their way to make sure guests are connected to who and what matters to them.

• Implementing sales action plans;
• Pre-qualifying and targeting prospects, utilizing hotel database and developing appropriate and effective sales solicitation strategies to increase hotel’s market share;
• Establishing and maintaining strong relationship with clients, constantly exploring new business opportunities and sourcing for information in regards to planned and upcoming functions/ events;
• Carefully planning sales calls, ensuring usage of our objectives, principles, and philosophies;
• Ensuring a high level of exposure for hotel through direct sales solicitation via telephone, contracts and written communications;
• Entertaining and conducting hotel inspections to clients whenever required;
• Meeting and greeting VIP guests upon arrival/departure;
• Planning and making sales trips to current and potential clientele;
• Liaising and working closely with other departments, ensuring guest's requests and expectations are being met;
• Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems, and ensuring that the necessary follow-up is conducted in a timely manner;
• Ensuring that an efficient and accurate filing system is maintained at all times;
• Maintaining complete and supported records of all sales agreements, contracts and quotations;
• Providing accurate reporting of business booked for monthly consolidation.

• An entry to the Hyatt Family, a place where we care for people so they can be their best;
• 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets;
• A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
• Travel Allowance, starting from a 5 kilometer travel distance from the hotel.
• Uniform provided and laundry is taken care of in house.
• 25 Vacation days

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
• Social Activities;
  Team building outings, Sports/wellbeing activities
• Hotel gym access

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

• International working experience with future international transfer happily facilitated.
• Personal development plan, in order to reach your full potential.
• A wide range of development tools through the…