Laundry Manager

Job Description

Omni Mount Washington Resort & Spa

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America

To ensure proper training and supervision of all Laundry personnel and to deliver prompt, courteous, cost effective service that complies with Omni standards.

• Turns on/checks for on status of the ironer and makes sure it is in good operating condition (wax, etc.)
• Checks all washing machines and dryers to ensure they are in good working condition.
• Sets priorities for the day for Laundry staff.
• Assign all Laundry associates to their stations when they check‑in.
• Keeps count and records of all items processed.
• Personally supervises the spotting and washing of all stained linens/terry.
• Recommends linen to be converted to rags when necessary.
• Knowledge of hotel, facilities and events.
• Oversees the delivery of linens to Food & Beverage and guestroom floors.
• Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors.
• Inspects all linen before it leaves the Laundry.
• Responsible for Laundry associate morale, absenteeism and daily production.
• Responsible for proper station rotation during the day.
• Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.

• Be able to push carts up to 100lb. filled with linen.
• Able to use all machinery in the Laundry.
• Must be flexible with schedules including weekends and holidays

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.