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Lodging & Valley Operations Lead — Guest Experience

Job in Waterville Valley, Grafton County, New Hampshire, 03215, USA
Listing for: Waterville-Valley-Resort
Full Time position
Listed on 2026-08-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Management & Planning, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Waterville Valley

Waterville-Valley-Resort is seeking an Assistant Director of Lodging & Valley Operations to help lead daily lodging, guest services, and village operations. You will supervise Front Desk, Housekeeping, Reservations, and Guest Services teams, and partner with department leaders to maintain high service levels.

The role emphasizes occupancy management, budgeting support, staff development, and ensuring resort quality standards, while coordinating events and promotions.

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