IT Technician

Job Description

Join our team as an IT Technician with the IT Team!

Home to more than 1,600 students, the Pelham School District is composed of Pelham Elementary School serving preschool through grade 5, Pelham Memorial School serving students in grades 6 through 8, and Pelham High School serving students in grades 9 through 12. In Pelham we provide a supportive learning environment as well as a wide variety of extracurricular clubs, activities, and sports.

Our students, teams, and schools are all #pelhamproud! Supported by administrative and professional teams, successful candidates will help us reach our goals: to help all students know they belong, improve students' academic performance, and make Pelham one of the best places to work through an excellent workplace culture.

• Member of the district‑wide Technology Department, serving as the first line of technical support for teachers, students, and staff.
• Installation, configuration, operation, repair, maintenance, troubleshooting, and diagnosis of computer hardware, networking infrastructure, peripheral equipment, and software for PCs and all associated district hardware.
• Perform computer and Chromebook repairs.
• Inspect, repair, assemble, install, and configure computers and related equipment.
• Troubleshoot, isolate, and correct computer, peripheral, and network problems.
• Install new images, software, profiles and establish access rights and security as required.
• Assist with maintaining and troubleshooting basic network items—including wiring, conduit, jacks, wall boxes, punch blocks, transceivers, hubs, switches, file servers, and network interface cards.
• May remove unused or unwanted equipment at the request of the user.
• May remove unused, unwanted, non‑licensed or unapproved software from computer systems to ensure a secure computing environment.
• Communicate effectively with all levels of end‑users.
• Understand current desktop and mobile operating platforms, computer hardware and associated peripherals, and software applications.
• Replace internal desktop/laptop parts and understand the differences between components (CPU, RAM, HDD, etc.).
• Understand external connections for monitors and projectors (HDMI, DVI, VGA, etc.) and how they relate to one another.
• Understand basic networking, including desktop protocols (TCP/IP settings), DNS and DHCP, and wireless.
• Inspect, assess, troubleshoot and repair computer hardware, software and network connections.
• Demonstrate practical knowledge and problem‑solving skills.
• All other duties as assigned by the Director of Technology and/or the Superintendent.

• High School diploma or equivalent. Associates Degree or higher preferred.
• A+ Certification preferred.
• Course work or experience working with computers.
• Some experience providing helpdesk and/or desktop support.
• Must have worked with and be familiar with computer components, and be comfortable with opening and repairing equipment.
• Experience with Google Admin and ChromeOS.
• Experience working with Windows desktop operating systems, troubleshooting and supporting.
• Applicants will be subjected to a criminal background check as required by law. (RSA 189:13-a)
• Pre‑Employment Medical Examination signed by Licensed Physician indicating that the employee is medically capable of performing the designated assignment. (RSA 200:36 and 275:3)

Our full‑time team members are offered a comprehensive employment package that includes competitive pay, sick and vacation leave, 2 health plans including a 100% District paid plan, dental coverage, LTD/Life/AD&D coverage, 403(b) plan, paid holidays and more!

Our interview process is designed for you to learn about our District and why Pelham is a great place to work! The selection process typically includes an initial phone interview, followed by an in‑person interview with school administration and the Superintendent of Schools. The final step in the hiring process is nomination by the School Board.