IT Technician

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

The Technician, IT Support will be based in Hollis, NH
, reporting to the Director of Information Technology
; this role will be in charge of installing and helping desktop/laptop hardware and software, computer peripherals, office printers, and maintaining PC assets.

• Performs the installation, repair, and preventative maintenance of personal computer and related systems.
• Configure cellular phones for end users to meet corporate specifications.
• Assists in determining suitable software to meet user requirements.
• Manage required supplies for printers (not to include paper).
• Install software, patches, and updates on desktops and laptops.
• Keep accurate tracking of all assets supported by Deskside.
• Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
• Provide 1st line technical support for end‑user’s computer hardware and software, printers, and its network connectivity.
• Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end‑user’s computers.
• Assist Network Administrator/Analyst to troubleshoot end‑users’ network‑related issues.
• Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.
• Performs image builds for use on all desktop and laptops.

• An associate degree is preferred or equivalent experience and training.
• Typically requires a minimum of 2 years of related experience.
• Working knowledge of PC architecture.
• Advanced knowledge of Windows 10 and 11.
• Working knowledge of Active Directory, Mac OS, Android, and iOS.
• Advanced knowledge of imaging processes used for deployment of PCs in standard environments.
• Microsoft Certified Systems Engineer is a plus.
• May have multi‑functional impact; has influence on different programs or areas. Assignments typically impact department, HUB and/or site level.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Please email  and we'll discuss your specific situation and next steps (

NOTE:

this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).