Entry-Level IT Helpdesk Technician
Job in
Rindge, Cheshire County, New Hampshire, 03461, USA
Listed on 2026-07-24
Listing for:
Franklin Pierce University
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Computer Repair / Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Computer Repair / Support
Job Description & How to Apply Below
Franklin Pierce University in New Hampshire is seeking an entry-level Helpdesk Technician I to provide frontline support for IT, telecommunications, and computer use inquiries. The role emphasizes customer service and learning, with full training provided; no prior helpdesk experience is required.
You will answer calls and emails, triage tickets, reset passwords (MFA), use remote tools, and coordinate with field technicians for on-site support, contributing to self-service knowledge base updates
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