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Manager, Digital Technology

Job in West Lebanon, Grafton County, New Hampshire, 03784, USA
Listing for: Tecnica Group USA
Full Time position
Listed on 2026-09-12
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

At Tecnica Group ,every role—on the mountain, in the warehouse, or behind a desk—helps bring our vision to life: inspiring an active, outdoor lifestyle through great products and experiences. We're excited you're considering joining our team of passionate, driven people who believe in movement, adventure, and growth.

With over 60 years in business and a global family of brands—
Blizzard, Lowa, Nordica, Moon Boot, Rollerblade, and Tecnica, — we're proud of our roots and excited about our future. Tecnica Group North America has about 100 team members across our U.S. and Canadian offices, all part of a worldwide team 3,400+ strong.

We’re not just a workplace—we’re a community that supports wellness, embraces curiosity, and values people from all walks of life. Our leaders are committed to helping you grow—professionally and personally—because we know that when you thrive, we all move forward.

Job Purpose:

The Manager, Digital Technology leads Tecnica Group North America's digital technology function, translating business needs into clear priorities for the team and ensuring the systems and processes we rely on serve the business. This role leads and develops the local Digital Technology team, sets direction, and ensures day-to-day technical execution stays aligned with real business priorities. It partners closely with our Global Group IT, representing Nor Am's needs and ensuring local execution fits within the broader corporate framework.

Duties and Responsibilities:
  • Leads, coaches, and develops the local Digital Technology team.
  • Sets team priorities, removes obstacles, and balances competing demands across support, projects, and operational needs.
  • Supports team members' growth through regular feedback and coaching.
Business Analysis & Digital Transformation
  • In partnership with other team members, serves as a liaison between Nor Am business users and Global Group IT on the SAP ERP rollout, translating business requirements into terms the broader implementation team can act on.
  • Maintains working knowledge of Nor Am's business processes (sales, warehouse and 3PL, finance, customer operations) sufficient to identify where local needs are genuine versus where the corporate standard should be adopted as-is.
  • Partners with functional leaders across the business to ensure rollout sequencing and priorities reflect real operational constraints.
  • Supports testing, validation, and adoption efforts during system rollouts, ensuring the business perspective is represented throughout.
  • Serves as a local SAP subject matter expert through close partnerships with Group IT and local team members to build system fluency
Oversight of Digital Technology Operations
  • Ensures infrastructure, help desk, and cybersecurity plans and priorities stay aligned with business needs.
  • Provides or coordinates backup help desk support as needed,
  • Reviews technical roadmaps and priorities with the team to confirm they reflect actual business risk and value, escalating and resourcing accordingly.
  • Maintains visibility into the health of core systems and support operations, providing dashboards and metrics to business leadership.
  • Manages the annual IT budget and resource allocation, monitors monthly expenses, forecasts capital investments, and identifies cost-saving opportunities across systems and vendors.
Cross-Functional Partnership
  • Builds strong relationships with stakeholders across the business, translating between technical and non-technical audiences.
  • Represents Nor Am's Digital Technology function in conversations with Group IT, escalating gaps or local needs outside the standard corporate template.
  • Documents key decisions and outcomes, and maintains clear records of process and rationale for major initiatives.
Qualifications:
  • Experience as a…
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