IT System Administrator

Overview

System Administrator The River Woods Group is currently looking for an IT System Administrator to join our team based out of Durham, NH supporting our communities in Exeter, Manchester, and Durham. This is an onsite position however hybrid options exist for this role; must be able to respond to any onsite need quickly if required. Our IT Systems Administrator will manage and integrate the organization’s systems in a multi-platform, multi-site environment.

In this role, you will help develop our long-term systems vision, research relevant platform technologies, recommend purchases, and maintain hardware and software to ensure system reliability and optimal performance. At River Woods, you can expect to find a fun, energetic and friendly team of people who enjoy working together and creating excellence for our residents. Our staff, residents and trustees are partners in open communication in the development of our organization.

We are a nationally recognized Fit Friendly company and a non-smoking campus. River Woods offers many programs that support employees' personal and professional development and provides internal career growth opportunities.

• Design, implement, administer, and maintain enterprise infrastructure, including:
  • Physical and virtual servers using Microsoft Windows Server, Linux, Hyper-V, VMware, and related technologies.
  • Network infrastructure including routing, switching, firewalls, VPN, wireless, software-defined networking (SDN), and network security.
  • Microsoft 365, Exchange Online, Entra  (Azure), Active Directory, Group Policy, DNS, DHCP, and related cloud services.
  • Enterprise storage, backup, disaster recovery, business continuity, endpoint management, identity management, MFA, and security solutions.
  • Clinical communication and resident Life Safety systems, including Emergency Call, Nurse Call, and other integrated healthcare technologies.
• Monitor, maintain, troubleshoot, and optimize enterprise infrastructure to ensure system availability, performance, reliability, and security.
• Perform routine infrastructure maintenance, including operating system updates, firmware upgrades, security patching, hardware lifecycle management, and backup and disaster recovery testing.
• Develop and maintain automation, technical documentation, and standard operating procedures while evaluating best practices and recommending infrastructure improvements.
• Collaborate with Project Managers, vendors, and internal departments to implement infrastructure projects and document system configurations.
• Serve as an escalation point for complex infrastructure issues, perform root cause analysis, proactively monitor enterprise systems, and recommend corrective actions.
• Participate in capacity planning, technology refresh initiatives, and long-term infrastructure planning.
• Maintain current technical knowledge through professional development, industry research, and continuing education.
• Mentor and cross-train IT staff on infrastructure technologies, operational procedures, and best practices.
• Participate in a rotating on-call schedule to provide after-hours support for infrastructure emergencies and planned maintenance.
• Travel throughout New Hampshire to support organizational locations and infrastructure projects as needed.

• Bachelor's Degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and 2 to 5 years of progressively responsible systems administration experience.
• Demonstrated experience administering:
• Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, Microsoft 365, and Entra .
• VMware, Hyper-V, or other enterprise virtualization platforms.
• Enterprise networking,…