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Remedyforce ITSM Administrator | SLA & AI Automation

Job in Hooksett, Merrimack County, New Hampshire, 03106, USA
Listing for: Genius Business Solutions
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Administrator, M365, SharePoint & Power Platform, IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: Hooksett

Genius Business Solutions Inc. (GBSI) seeks an experienced BMC Helix Remedy force Administrator / ITSM Specialist to manage, configure, and enhance our Remedy force platform for efficient IT service delivery.

You will configure SLAs, drive governance reporting, and implement AI enhancements; collaborate with stakeholders to define a roadmap for AI and SLA automation within Remedy force. This role supports enterprise ITSM operations across aligned teams.

Step into the Remedy force ITSM Administrator | SLA & AI Automation role at Genius Business Solutions in Hooksett, NH, United States and grow with us.

We are seeking a motivated Remedy force ITSM Administrator | SLA & AI Automation to join Genius Business Solutions in Hooksett, NH, United States.

Consider building your career as a Remedy force ITSM Administrator | SLA & AI Automation at Genius Business Solutions.

The Remedy force ITSM Administrator | SLA & AI Automation position in the IT & Technology field is open for applications.

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