Supply Chain Operations Manager

Supply Chain & Operations Planning Manager

The Supply Chain & Operations Planning Manager supports the Badger mission by driving end-to-end supply chain visibility, demand planning, production planning, and inventory optimization across our product lines. This role oversees a team of supply chain and planning professionals and collaborates cross-functionally with procurement, production, sales, and finance to ensure the right products are available at the right time, while maintaining the integrity of our mission & sustainability sourcing standards.

The Supply Chain & Operations Planning Manager is a power user of our ERP system and champions data-driven decision-making throughout the organization.

• Directly manage a team supply chain and planning professionals, including setting clear goals, prioritizing projects, providing ongoing coaching and performance feedback, and conducting new hire and alignment building check-ins.
• Foster a culture of accountability, continuous improvement, and cross-functional collaboration within the team.
• Identify training and development opportunities to grow team capabilities in planning tools, ERP proficiency, and industry knowledge.
• Set direction, define roles, responsibilities, and workflows as the team scales alongside the business.
• Maintain a safe and legal working environment, immediately addressing or escalating any safety concerns, unethical, or illegal behavior.

• Oversee the development and maintenance of rolling demand forecasts (monthly, quarterly, annual) by SKU, channel, and region using statistical models and market intelligence
• Collaborate with Sales, Marketing, and Research, Development and Innovation (RDI) to incorporate promotional calendars, new product launches, and seasonal trends into forecast models.
• Monitor forecast accuracy and continuously refine planning assumptions.
• Coordinate with the Sales & Operations planning process, facilitating meetings across departments to convert the sales forecast into materials and production planning.

• Oversee end-to-end supply chain operations from a planning and operational continuity standpoint, including raw material availability, contract manufacturing coordination, inbound logistics, and finished goods inventory.
• Ensure supply chain execution complies with organic and sustainability sourcing standards (USDA Organic, etc.), partnering with the Purchasing & Sourcing Manager and Quality team who own supplier qualification and ongoing compliance oversight.
• Develop and maintain supply chain performance KPIs and contingency planning strategies, using supplier performance data in collaboration with the Purchasing & Sourcing Manager to identify risks and drive mitigation plans.
• Work with the Purchasing team to establish and guide pricing negotiations, lead times, and contract terms with suppliers and logistics partners.

• Direct the development and maintenance of master production schedules (MPS) aligned with demand forecasts, available raw material inventory, and contract manufacturer capacity, working with the Production Scheduler.
• Translate finished goods demand into detailed material requirements using Syspro's MRP/MPS modules, ensuring timely release of purchase orders and work orders.
• Coordinate longer-term production scheduling with co-manufacturers and in-house operations teams, balancing run efficiency with flexibility for short-lead promotional needs.
• Working with Quality and Operations, monitor production output, yield variances, and schedule adherence; identify root causes for deviations and drive corrective actions.
• Manage new product introduction (NPI) timelines from a production readiness standpoint, including BOM setup, trial runs, and initial inventory builds working closely with RDI and Sales.
• Partner with Quality Assurance to ensure production schedules accommodate required hold periods, testing windows, and organic certification documentation.

• Serve as the supply chain and operations subject matter expert for Syspro, translating business needs into system requirements and serving as the primary contact to the ERP & Operations Systems Administrator for supply chain-related system work.
• Ensure the accuracy and completeness of supply chain master data in Syspro (BOMs, item masters, supplier records), partnering with the ERP & Operations Systems Administrator to implement and maintain those records.
• Define business requirements for supply chain reports, dashboards, and workflows in Syspro, and partner with the ERP & Operations Systems Administrator to develop and maintain them.

• Own the inventory management strategy across all SKUs, setting policies for service levels, working capital efficiency, and inventory health.
• Establish and maintain reorder points, safety stock parameters, and slow-moving/obsolete inventory reserves; review and update these…