Center Store Ops Specialist

Retail Store Operations Leader

Are you ready to take the next step in your career? Join Albertsons Companies for an exciting opportunity where leadership, innovation, and operational excellence drive success across our stores and communities.

At Albertsons Companies, we are looking for a strategic leader who is passionate about developing teams, improving performance, and delivering exceptional customer experiences. In this role, you'll have the opportunity to influence store operations across the banner, partner with senior leadership, and help shape the future of our business through operational excellence, talent development, and sales growth initiatives.

Purpose Responsible for engaging, coaching and developing department managers and their teams for the maximization of sales and profits; enhanced merchandising; service first; improved shrink; excellence in execution plus the selection, development and training of department teams. Likewise ensures that Department Managers work to maintain clean, efficient, well-stocked stores with competitive prices and fast friendly customer service. Ensures that operations are consistent with established Company policies and objectives.

Job Responsibilities and Accountabilities Overall Ensures that store and department objectives are in alignment with division goals. Works collaboratively with store directors and department managers to ensure that common objectives are being addressed. Works closely with division category merchandising teams to insure an understanding of merchandising goals and execution. Provides expert knowledge through instruction, coaching and development, to enable department managers to achieve company, division, district and store objectives.

Pro-actively stays in touch with new trends and practices to improve operational performance. Focuses on the clarification of roles and responsibilities; establishing clear lines of accountability.

Financial Coaches department managers in all aspects of financial management: sales planning; ordering; inventory management; merchandising for sales and profits; labor scheduling;
Assists store associates in using and interpreting IT reports; becoming proficient with new technology and utilizing it to its maximum advantage. Constantly monitors and recommends ways to control operating costs and maximize return on investment. Analyzes financial reports; sales and profits trends; labor planning and scheduling; customer feedback; associate feedback, etc. Merchandising Attends sales and merchandising execution meetings with division office staff.

Works in collaboration with the merchandising team on ideas to drive sales and profits; identify problems and arrive municates sales and merchandising expectations to department teams through regular visits, meetings and communications. Reviews and monitors in-store signing programs Visits all assigned stores on a regular basis. Coaches department managers regarding excellence in execution. Monitors pricing, advertising, shrink, order-writing, stock rotation, accounting procedures, product mix, inventories, safety, sanitation, grosses, employee relations and sales-per-man-hour on a continuing basis.

Provides technical assistance, training and coaching to store management and department managers as necessary. Evaluates Shaws' and competitors' operations from a customer perspective. Routinely looks for areas for improvement and innovative opportunities. Recommends/implements aggressive plans to counteract loss of sales and profits. Communicates changes to division office staff and coordinates sales plans to maintain sales. Keeps abreast of new ideas and innovations in the grocery industry.

Human Resources Responsible for consulting with store directors and department managers regarding human resource management. To include: staffing, performance management, succession planning, diversity, technical training, development, cross development, change management, recognition and engagement. Works to enhance associate engagement. Demonstrates this by maintaining an open door policy. Motivates and coaches department managers in effective supervision, management skills and associate engagement. Works through district trainers to ensure that an adequate supply of trained department managers are ready as required.

Coaches department managers to utilize in-store training lead and skill programs to enhance and maximize performance. Maintains good associate and customer relations. Handles customer and employee complaints as necessary through oral or written communications. Policies and Practices Sets and monitors standards, within prescribed Company and Division guidelines, regarding quality, variety, and general appearance of products, store conditions and levels of customer service.

Supports and implements Company policies and procedures. Provides data to Division and Corporate Management regarding the operation of stores within the assigned area. Develops and maintains positive working…