Quality Manager

We are seeking a dynamic and detail-oriented Quality Manager to lead our quality assurance and control initiatives across manufacturing operations. In this pivotal role, you will champion the development, implementation, and continuous improvement of quality systems to ensure our products meet the highest standards of safety, compliance, and excellence. Your proactive leadership will foster a culture of quality, drive compliance with industry regulations, and support operational efficiency.

This is an exciting opportunity for a passionate professional eager to make a significant impact in a fast‑paced manufacturing environment.

The essential functions include, but are not limited to the following:

• Function as the Management Representative as required by ISO/IEC 17025 and ISO/IEC 9001.
• Responsible for ensuring compliance with ISO/IEC: 17025 and ISO/IEC 9001 requirements through the Madge Tech Quality Management System.
• Achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer‑service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

• Ensure the proper creation, storage, and retrieval of quality‑related documentation, including Standard Operating Procedures (SOPs), work instructions, inspection reports, and quality control documents.
• Maintain an organized document control system to ensure all documents are up to date, accurate, and accessible for audit and regulatory purposes.
• Assist with the preparation and maintenance of quality manuals and reports as required by regulatory bodies and internal quality systems.

• Education:
  
  Bachelor’s degree in Engineering, Quality Management, Business Administration, or a related field.
• Experience:
  
  2+ years of experience in quality assurance, documentation control, or ECO coordination, preferably in a manufacturing or engineering environment.

• Strong knowledge of document control systems and quality management principles.
• Familiarity with ECO processes and change management.
• Detail‑oriented with the ability to manage multiple projects and priorities.
• Excellent communication and interpersonal skills to collaborate effectively with cross‑functional teams.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), document management software, and quality control tools.

If you are interested in joining a dynamic team and contributing to Madge Tech’s success, please submit your resume and cover letter. We encourage all qualified candidates to apply for this position.