Quality Supervisor

The Quality Assurance Supervisor supports the us and Principles as a member of the Quality Unit. This role is responsible for leading the QA operational team, ensuring consistent execution of quality systems, accurate and timely QA outputs, and compliance with FDA, cGMP, and certification requirements.

The QA Supervisor provides day-to-day leadership, prioritization, and oversight for QA coordinators and specialists responsible for document control, training administration, batch record issuance and review, deviations management, and material sampling and receiving. The QA Supervisor ensures QA systems are executed consistently, risks are identified and escalated appropriately, and the QA team is trained, supported, and inspection ready.

This role reports to the Director of Quality and operates with delegated authority for routine QA decisions, escalating higher-risk issues, systemic concerns, or resourcing needs as required.

• Directly supervise the Document Control Coordinator, Batch Record Review Coordinator, QA Coordinator, Deviations Coordinator, and QA Sampling & Receiving Coordinator.
• Ensure daily coverage and workload prioritization for all QA operational functions.
• Provide onboarding, training oversight, coaching, performance feedback, and corrective guidance for QA staff.
• Conduct regular check-ins, ABC meetings, and performance discussions with team members.
• Address employee performance, conduct, and interpersonal concerns in partnership with the Director of Quality and HR.
• Approve timecards and manage weekly payroll for the QA team.
• Ensure the accuracy, consistency, and regulatory compliance of work products generated by QA coordinators and specialists, providing review, feedback, and approval as required.

• Directly supervise the Document Control Coordinator, Batch Record Review Coordinator, QA Coordinator, Deviations Coordinator, and QA Sampling & Receiving Coordinator.
• Ensure daily coverage and workload prioritization for all QA operational functions.
• Provide onboarding, training oversight, coaching, performance feedback, and corrective guidance for QA staff.
• Conduct regular check-ins, ABC meetings, and performance discussions with team members.
• Address employee performance, conduct, and interpersonal concerns in partnership with the Director of Quality and HR.
• Approve timecards and manage weekly payroll for the QA team.
• Ensure the accuracy, consistency, and regulatory compliance of work products generated by QA coordinators and specialists, providing review, feedback, and approval as required.

• Ensure QA procedures, work instructions, forms, and records are accurate, current, and effectively implemented.
• Review and approve controlled documents and changes within delegated authority.
• Oversee execution of QA training programs and ensure training records remain current and compliant.
• Monitor system performance and identify gaps, trends, or improvement opportunities across QA operations.

• Provide oversight and guidance for batch record issuance, execution review, and documentation correction activities.
• Support resolution of documentation discrepancies, missing information, or deviations identified during batch review.
• Ensure batch documentation processes support timely and compliant product release.

• Oversee execution of deviation, nonconformance, CAPA, and complaint workflows.
• Review investigation quality, risk assessments, and CAPA plans for completeness and objectivity.
• Determine escalation thresholds and review higher‑risk deviations, investigations, and CAPAs prior to Director of Quality review.
• Review QA metrics and trend data and contribute to Annual Product Review inputs.

• Ensure QA oversight of ingredients, components, and artwork receiving, sampling, and release activities.
• Oversee accuracy, completeness, and compliance of receiving documentation, specifications, and related records.
• Coordinate with QA Sampling & Receiving and Supplier Qualification resources as needed.

• Lead and oversee…