Production Specialist
Listed on 2026-02-18
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Retail
Retail Associate/ Customer Service
Description
Job Summary
The Production Specialist works under the direction of store management to maintain efficient store operations. Provides outstanding customer service while maintaining a clean, organized, safe work environment. Selects great quality merchandise from donations to stock the sales floor. The Production Specialist creates a positive employee and customer experience by consistently exhibiting citizenship behaviors and supporting Goodwill's mission.
Essential Job Functions and ResponsibilitiesEssential duties include the following:
- Sorts inspects, and stocks donated goods
- Optimizes the value of donations
- Meets minimum Units Per Hour (UPH) and production effectiveness expectations
- Responsible for exercising due care in the performance of job tasks. Must follow Agency safety policies and procedures established within respective departments. SAFETY BEGINS WITH YOU!
- Ability to display a positive, friendly attitude to maintain a positive work environment
- Mathematical and literacy skills to support job duties
- Ability to use all essential job equipment and tools, including loading and unloading the trailer
- Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
- A criminal background check that meets agency standards
- Exerting up to 100lbs of force occasionally, and/or up-to 50lbs of force frequently, and/or up to 20lbs of force constantly to move objects
- Ability to display a positive, friendly attitude to maintain a positive work environment
- Mathematical and literacy skills to support job duties
- Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
- A criminal background check that meets agency standards
- Light manufacturing, Donation, warehouse work experience, or certification
- Prior thrift or used goods Donation experience
- High school diploma, GED, HiSET, or equivalent
- Medical Insurance
- Flex Spending
- Vision and Dental offered *
- Paid Short& Long Term Disability
- Paid Life Insurance
- Generous Paid Time Off Plan (pro-rated for Part-Time employees) *
- Paid Holidays (pro-rated for Part-Time employees) *
- 403(b) retirement plan, with employer match *
- 40% Employee discount at Goodwill stores in ME, NH & VT *
- Valuable job training with growth potential *
- Discount on personal cell phone plans *
- Local community discounts *
* Many of these benefits also available to Part-Time employees
SkillsIntermediate
Customer ServiceSome Knowledge
Behaviors Team PlayerWorks well as a member of a group
Motivations Ability to Make an ImpactInspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
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