Product Operations Lead | Settlers Green Outlet Pop

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we are in.

As a company we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth‑focused environment for our people.

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back‑of‑house product operations, and ensure both floor and BOH are stocked and well‑organized. They provide input for performance evaluations, hiring recommendations, and act as Supervisor on Duty during inventory shifts. The Product Operations Lead also delivers a world‑class guest experience when scheduled on the floor.

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions such as pull backs, consolidations, and repricing.
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for guests.
• Review and interpret daily business data and metrics to inform actions, such as analyzing product sell‑through data to provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store’s hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
• Address team member performance and support ongoing learning by providing direct feedback, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class guest experience.

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

• Work schedule varies based on store needs.
• Shifts are scheduled: mornings, afternoons, evenings, weekends, and holidays.
• During peak times, special events, or other circumstances, the schedule may include early mornings or late nights/overnights.

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including use of business technology.
• Some experience in leading, mentoring, delegating, or implementing processes with others.

• High school diploma/GED or equivalent, or higher education.
• Experience in retail, sales, distribution center, or warehouse operations and reviewing business reports and metrics.
• For experiential stores with food/beverage service only: food safety and/or liquor service certification.

• Creates/supports an inclusive environment that values diversity.
• Behaves with integrity, honesty, fairness, and ethics.
• Adapts and persists in a fast‑paced environment.
• Leads and inspires others; motivates, empowers, and directs people.
• Collaborates productively and supports others to achieve common goals.
• Makes effective, timely decisions to improve outcomes.
• Plans and organizes work efficiently to ensure priority completion.
• Communicates interactively and effectively.

• Work involves moving through the store, including front‑house with bright lights and loud music, and back‑house with no windows or natural light.
• Work is…