Store Manager, Retail & Store Manager

Carter's is seeking a Store Manager to lead daily operations in a high-volume children's apparel store. In this role, you will drive sales, manage inventory, and ensure exceptional service for young families. You will recruit, train, and coach associates, cultivating a collaborative, family-focused culture that reflects Carter's values of integrity and inclusion. The Store Manager analyzes performance metrics, executes visual merchandising and promotions, and partners with cross-functional teams to support new product launches.

This role offers career growth, development opportunities, and the chance to influence trusted brands for millions of families.

Responsibilities

• Lead and manage daily store operations to achieve sales and profitability goals
• Recruit, train, schedule, and coach store associates to deliver excellent customer service
• Ensure a family-focused shopping experience aligned with Carter's brand and values
• Oversee inventory management, stock replenishment, and loss prevention procedures
• Execute visual merchandising standards, promotions, and product launches
• Monitor KPIs, analyze sales trends, and implement action plans for improvement
• Maintain operational compliance with company policies and procedures
• Foster an inclusive, collaborative, and accountable team culture
• Resolve customer issues and escalate concerns when necessary
• Collaborate with district and corporate partners on initiatives and performance goals

Required Skills

• Retail operations management
• Team leadership and staff development
• Customer service management
• Sales forecasting and KPI analysis
• Inventory management and loss prevention
• Visual merchandising
• Point-of-sale (POS) systems
• Scheduling and labor planning
• Conflict resolution and problem-solving
• Basic budgeting and financial reporting