Inside Sales Associate

Inside Sales Associate is responsible for developing new leads, revisiting lost customer relationships, and ensuring a smooth sales process. The role involves proactive sales initiatives, outbound calls, efficient order processing, and maintaining excellent customer service and ethical conduct.

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the management of customer accounts and order processing.
• Prepare product demonstrations, presentations, and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Drive adoption of digital resources to improve efficiency and sales effectiveness.

Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company‑sponsored events as necessary to support sales and customer relationship efforts.

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and internet navigation.
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
• Excellent customer service skills with a focus on customer satisfaction and relationship‑building.
• Detail‑oriented with strong organizational and time‑management capabilities.
• Proven experience in an inside sales role or similar.
• Experience in B2B sales.
• Knowledge of the company's products or industry.
• Representing the organization at trade shows and industry events.
• Expertise in advanced functions of Microsoft Office Suite.
• Valid driver’s license, satisfactory driving record, and reliable transportation.
• Successful completion of a criminal and driving background check, as well as a pre‑employment drug test.

A high school diploma is required or a Bachelor’s degree in marketing, Business Administration, or a relevant field is preferred.

Fresh Water Farms - Atkinson
1 Kip Kam Road Atkinson, NH 03811

• Competitive weekly/bi‑weekly pay with discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating holidays).
• Medical, dental, and vision benefits.
• Flexible spending accounts.
• Company‑paid life and short‑term disability insurance.
• Optional long‑term disability and additional life insurance.

SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.