BDC - Sales Training Associate

Fenton Family Dealerships is hiring for our industry‑leading Sales Associate Training Program. Are you motivated, willing to learn, and a positive team member? If so, we want to talk to you! Our Training Program prepares team members with industry‑leading training and support, starting with the basics of customer service. Once the basics are mastered, appointment setting and closing techniques are front and center.

In a controlled environment, our phone and internet process is the perfect place to become a top‑notch automobile sales associate. Many of our trainees move on to top sales associate positions, sales management positions and more! The sky is the limit — you can choose a career in internet and phone sales. We offer a flexible schedule, paid time off, and earning potential of $50,000 or more per year.

• Medical Insurance – offering 2 affordable plans to choose from
• Dental Insurance – preventative, basic & major services
• Flexible Spending Accounts
• Voluntary Life Insurance, short‑and long‑term disability plans
• 401(k) retirement plan with company match up to 3% and company‑paid retirement accumulation insurance (life)
• Company‑paid life insurance – 1x employee annual earnings
• Paid Time Off accrual program
• Paid Holidays
• Discounts on company products and services
• Wellness fair – offering flu shots & free onsite services to employees and immediate family
• Training, incentive and referral programs
• Community giving service opportunities
• Safety programs and workers compensation compliance including our no‑lost‑time luncheons
• Frequent department team‑building events and luncheons

• Answer customer calls and establish follow‑ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no‑show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver's license.

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.