Access Control Specialist

Access Control Specialist

Department: EHS

Employment Type: Full Time

Location: Charlestown, NH

We’re looking for a talented Access Control Specialist with a strong low-voltage, alarms, or fire panel installation background to help keep our people, facilities, and physical assets safe. If you’ve worked with access control, cameras, alarm wiring, or life-safety panels and you enjoy building, installing, and troubleshooting systems, this role is a great fit.

You’ll take the lead on installing, maintaining, and optimizing a wide range of electronic security systems across our facilities, ensuring everything runs reliably and meets high safety standards. This is a hands‑on position for someone who takes pride in clean wiring, quality workmanship, and solving technical problems in the field. The role reports to the Director of EHS at our Charlestown, NH location.

• Install, configure, and maintain electronic security systems, including access control, CCTV, intrusion detection, and alarm systems.
• Perform device wiring, terminations, testing, and troubleshooting—similar to fire panel, alarm, and low-voltage service work.
• Monitor system performance and quickly identify, diagnose, and resolve technical issues to keep systems running at peak reliability.
• Work closely with IT, Facilities, and Safety teams to design and support integrated security and low-voltage solutions across all company sites.
• Manage system updates, firmware changes, backups, and related documentation to support compliance and continuity.
• Perform routine inspections, testing, and preventive maintenance on security hardware, cabling, and infrastructure.
• Support new installations, upgrades, system expansions, and site buildouts.
• Respond to service requests, troubleshooting calls, and emergency issues in a timely and professional manner.
• Provide basic end‑user training and support for security system operation.
• Maintain accurate system records, wiring documentation, access logs, and equipment inventories.
• Stay current with new security and low-voltage technologies and recommend improvements that enhance safety and efficiency.

• Minimum 5 years of experience in low-voltage, security, alarm, or IT-related system installation or service work.
• Strong knowledge of IP cameras, access control hardware, and electronic security systems.
• Advanced skills with IP-based networking, device configuration, and system integration.
• Experience with low-voltage cable installation, management, labeling, and routing best practices.
• Ability to terminate, test, and troubleshoot Ethernet and other low-voltage wiring types.
• Basic system programming experience (security systems, panels, or similar).
• Ability to read blueprints, wiring diagrams, and as-built drawings.
• Familiarity with tools, materials, and methods used in electronic security, alarm, or low-voltage installation and maintenance.
• Strong communication skills for working with supervisors, coworkers, and third-party contractors.
• Able to work independently, prioritize tasks, and solve problems with limited supervision.
• Ability to lift up to 75 lbs. and work 15–25 feet above ground.
• Willingness to work overtime and travel overnight as needed (