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Awake Overnight Residential Counselor

Job in Pembroke, Merrimack County, New Hampshire, USA
Listing for: Evolving Solution Services
Full Time position
Listed on 2026-07-08
Job specializations:
  • Social Work
    Crisis Counselor, Youth Support Worker, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below
Location: Pembroke

Job Title

Awake Overnight Residential Counselor

Department: Residential Program
Reports to: Residential Director
Schedule: Four-night rotating schedule, Full-Time, In-Person
Classification: Year-Round, Hourly Position, Non-Exempt Employee

Overview

Pine Haven Boys Center is a private, non‑profit, non‑sectarian residential and educational facility serving boys ages 6–14 who have experienced trauma, neglect, and behavioral or emotional challenges. Set on 100+ acres in Allenstown, NH—just 10 minutes south of Concord and 15 minutes north of Manchester—our intensive therapeutic and academic programs help students grow academically, emotionally, and socially.

Pine Haven Boys Center is seeking a compassionate and dependable Overnight Residential Counselor to provide consistent, trauma‑informed supervision during overnight hours. This full‑time, in‑person position is critical to maintaining the safety, stability, and therapeutic environment of our program. The successful candidate will remain awake and alert throughout the shift, conduct routine checks, respond to resident needs, complete housekeeping tasks, and support morning transitions.

The role requires patience, strong crisis management skills, and the ability to remain calm under pressure while supporting children with behavioral and emotional challenges.

Distinguishing Characteristics
  • Provides consistent overnight supervision to ensure resident safety and stability
  • Responds calmly and professionally in emergency or crisis situations
  • Demonstrates patience, reliability, and trauma‑informed care practices
  • Collaborates effectively with daytime staff to ensure continuity of care
Key Responsibilities Safety & Supervision
  • Remain awake and alert during the entire overnight shift (11:00 PM – 9:00 AM)
  • Conduct and document routine bed checks per policy (e.g., every 15 minutes)
  • Ensure all residents are safely in bed, accounted for, and secure
  • Monitor for restlessness, emotional distress, or safety risks during the night
  • Respond appropriately to night awakenings, emotional needs, or behavioral concerns
  • Implement trauma‑informed interventions and de‑escalation strategies
  • Ensure doors, windows, and emergency exits are secure
Housekeeping & Environment
  • Start or assist with resident laundry as assigned
  • Report maintenance or safety issues in the log or to supervisors
Documentation & Communication
  • Accurately complete shift log, including resident checks and incidents
  • Write incident reports or behavioral notes as required
  • Communicate important information during shift handoff to morning staff
  • Review prior day’s notes and upcoming schedules to remain informed
Support & Emotional Regulation
  • Provide calm, quiet support for residents experiencing distress, anxiety, or difficulty sleeping
  • Monitor and assist residents struggling with nighttime fears or habits
  • Encourage and reinforce coping strategies to support emotional regulation
Team & Professional Conduct
  • Attend overnight staff meetings and required trainings
  • Maintain confidentiality, professionalism, and adherence to policies and procedures
  • Assist with emergency procedures when needed
  • Support clinical or program projects as assigned by supervisors
  • Prepare materials for morning activities or school readiness
  • Flexibly respond to additional responsibilities as requested, in alignment with program needs and organizational goals
Qualifications

Education and Experience
  • Direct care staff shall be at least 21 years of age, have a high school diploma, high school equivalency certificate, or general equivalency diploma, and meet one of the following pre‑service training and education requirements:
    • Associate’s or higher degree with a minimum of 12 credits in the field of human services, or another field related to residential care, awarded by a regionally accredited college or university;
    • Equivalent of 2 years of full‑time experience working with children, either as a paid employee or volunteer, including work as a para‑professional in a public school;
    • Any combination of college credits in human services and experience with children that total 2 years, as follows:
      • Two years of full‑time college equals 60 credits
      • Two years of full‑time employment equals 3,000 hours
      • One…
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