Ops Team Member

Position: Base Ops Team Member - No Experience Required
Location: Lincoln

Now Hiring:
Base Operations Team Member

Location:

Alpine Adventures - Main Street, Lincoln, NH
New England's Premier Adventure Destination

Are you ready to join the front lines of fun? Alpine Adventures is looking for energetic, adaptable, and customer-focused individuals to join our Base Operations Team! This dynamic role combines guest services with the opportunity to guide our Thrillsville Adventure Course - offering the perfect blend of adventure and hospitality in a fast-paced, high-energy environment.

Whether you're an outdoor enthusiast or looking to break into the adventure industry, no experience is required - we provide all training and gear to set you up for success!
About Alpine Adventures
Located in the heart of the White Mountains, Alpine Adventures is New England's premier destination for outdoor thrills, offering world-class ziplining, off-road tours, UTV rides, and a multi-element high ropes course. We're proud to follow ACCT safety standards, and we strive to create unforgettable experiences for every guest, every time.
What You'll Do as a Base Ops Team Member
As a Base Operations Team Member, you'll wear multiple hats, from providing instruction on the use of safety equipment to booking reservations and checking guests in for their tours. Providing excellent customer service is paramount for us from check in to the final zip!

This role includes:

• Operating and overseeing the multi-level high ropes course (after qualification and training)
• Providing safety briefings and harness fittings for ropes course and zipline guests
• Assisting guests in the Main Street office with reservations, waivers, check-ins, and retail
• Working closely with the team to ensure smooth tour operations and outstanding guest experiences
• Maintaining cleanliness and readiness of all base area facilities and equipment
• Modeling Alpine Adventures' core values and delivering top-notch customer service at all times

Why You'll Love It Here

• Variety every day - indoors and out, with lots of interaction and movement
• Adventure-forward workplace culture where no two days are the same
• All training provided - no experience necessary
• Work with a fun, tight-knit crew in a stunning outdoor setting
• Opportunities for growth into year-round roles and leadership positions

Qualifications
We're looking for positive, adaptable individuals who:

• Are comfortable working at heights and with safety equipment
• Strong customer service and communication skills
• Are detail-oriented, dependable, and team-minded
• Are willing to learn new skills and thrive in a fast-paced environment
• Can handle a flexible, seasonal schedule (weekends and holidays included)
• Are excited to be part of something bigger - a company that creates epic experiences and lasting memories

Additional Info

• Position Type: Seasonal Hourly (with potential for year-round roles)
• Pay Grade: Based on experience and qualifications
• All training and equipment provided (including ACCT-standard zipline and ropes training)
• Must be 18 years or older