Shop Manager

Shop Manager
- Manchester, NH Area

Location: Manchester, NH Area

Schedule: Monday
- Friday | 7:30 AM - 5:00 PM

Expected

Hours:

45-50 Hours per Week

Salary Range: $85,000 - $95,000 annually, based on previous experience

The Shop Manager is responsible for managing all location maintenance operations and providing leadership and oversight to shop personnel. This role plays a critical part in ensuring the safe, reliable, and efficient operation of a fleet supporting local school districts throughout the region. The Shop Manager partners closely with operations leadership to ensure fleet readiness, regulatory compliance, technician development, and maintenance excellence.

• Competitive salary of $85,000 - $95,000 annually
• Medical, Dental & Vision benefits
• 401(k) retirement savings plan with company match eligibility
• $10,000 Company-Paid Life Insurance
• Company-paid disability benefits
• Paid holidays and PTO
• Perk Spot Employee Discount Program offering savings on travel, entertainment, shopping, restaurants, electronics, cell phone plans, and more
• Employee wellness and assistance programs
• Tremendous career advancement opportunities across North America
• Positive and rewarding work environment
• Industry-leading training and development opportunities
• Stable employment with one of North America's largest transportation providers

• Schedule and administer fleet maintenance activities
• Troubleshoot maintenance and equipment issues as needed
• Communicate vehicle availability with dispatch and operations teams
• Directly supervise maintenance technicians and shop personnel
• Hire, train, coach, develop, discipline, and evaluate shop employees
• Conduct performance reviews and support employee development initiatives
• Work closely with the Location Manager and Regional Maintenance leadership regarding maintenance status, operational needs, and budget requirements
• Review maintenance expenses, repair orders, and budget variances
• Ensure compliance with all company, state, federal, and DOT regulations
• Promote and maintain a safe working environment
• Review repair orders and maintenance documentation for accuracy and completeness
• Manage parts inventory and coordinate outside vendor repair services when necessary
• Support fuel management activities and oversee bus fueling operations
• Identify and implement initiatives that improve efficiency and reduce operating costs
• Ensure technicians are properly trained, equipped, and prepared to perform work safely and effectively
• Coordinate facility, building, and grounds maintenance activities as needed
• Perform hands‑on maintenance work when required
• Complete special projects and additional assignments as directed

• High school diploma or equivalent required
• Technical training preferred
• Valid driver's license required
• Willingness to obtain a CDL while employed (company‑paid training provided)
• Willingness to participate in the ASE certification program (training, testing, and bonuses provided)
• Strong leadership and employee development skills
• Excellent communication and organizational abilities
• Strong computer proficiency and documentation skills
• Ability to effectively prioritize work in a fast‑paced environment

• 5+ years of hands‑on mechanical supervisory experience
• Experience managing maintenance operations, technicians, and fleet performance
• Experience repairing and maintaining diesel engines and commercial vehicle equipment is preferred
• School bus maintenance experience preferred but not required
• Experience managing budgets, maintenance schedules, and operational priorities preferred

• Maintenance shop environment
• Frequent standing, walking, bending, stooping, and kneeling
• Must be able to work in a crouched position or on a mechanic's dolly beneath vehicles when necessary
• May lift 20-50 pounds regularly
• Exposure to dirt, dust, grease, vehicle fluids, and varying temperatures
• Ability to work safely around heavy equipment and moving vehicles

We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace.