Accounts Payable Coordinator IV

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Job Details: The Accounts Payable Specialist ensures timely and accurate completion of A/P responsibilities within a fully automated environment. The specialist will ensure compliance with A/P processes and procedures and collaborate with the global A/P team. The specialist will be service-focused and work with internal and external customers to effectively resolve issues. The specialist will use the E-Payables technology platform to accurately and efficiently transact both hard copy and e‑invoices through the system with a goal to reach high accuracy and efficiency levels.

• Prepare invoices received through mail and email for scanning.
• Scan invoices using Kofax scanning software and verify using Brainware.
• Ensure input/output control documentation is complete throughout the Kofax/Brainware/PTS cycle.
• Migrate vendors' invoices/statements arriving through the mail to e‑mail delivery.
• Gather analytics to continuously improve straight‑through processing, ensure new entities are processed correctly, ensure vendors are not submitting invoices via email and mail, working with employees to increase compliance with invoice mailing requirements.
• Keep appropriate transactional level details identifying specific invoices requiring special handling.
• Document reasons for special handling and conduct root‑cause analysis.
• Provide input to the process level documentation with respect to the Kofax/Brainware process.
• Use the Service Now platform to receive, research and resolve a variety of internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons.
• Participate in continuous improvement projects as it relates to the Kofax/Brainware cycle.
• Work closely with Procurement, Receiving and internal and external customers to investigate and resolve invoice issues.
• Review vendor statements to ensure all invoices and credits are in process.
• Research and resolve any outstanding items.
• Handle vendor correspondence via phone or e‑mail.
• Monitor the Accounts Payable invoice's mailbox and provide internal and external customer support.
• Support local departments/country administrators to resolve escalated matters.
• Perform other duties as required to support the Accounts Payable and Finance Departments.
• Participate in continuous improvement projects as they relate to the Dolphin Process Tracking System.

• 1+ years of Accounts Payable experience.
• Knowledge of SAP or comparable ERP system is a key requirement.
• Experience in processing invoices with document imaging and workflow system is a plus.
• Experience working with generally accepted accounting principles and accounting software.
• Proven ability to handle multiple tasks with differing priorities simultaneously with a high degree of accuracy, sense of urgency and customer focus.
• Excellent communication skills, both verbal and written.
• Ability to follow processes/procedures to ensure effectiveness and efficiency.
• Work collaboratively with global teams and across different functions.
• Proficiency in Microsoft Office Suite, including Excel.
• Ability to follow‑up on pending issues expeditiously.
• Strong analytical and problem‑solving skills.
• Responds to requests in a timely manner and is responsive to internal and external customers.
• Education:
  
  Associates/Bachelor's degree in Business Administration, Accounting, Finance, or related field preferred.