Front Desk Administrative Support Front Desk

Front Desk Administrative Support Front Desk

New Haven, CT, USA

Posted Wednesday, January 21, 2026 at 5:00 AM

Start a career in Human Services!

SUMMARY

The Front Desk Administrative Support position will operate the multiline telephone system, greet and direct visitors and deliveries, manage general office tasks, and provide administrative support to all office staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Retrieves messages from central voice mail and forwards to appropriate personnel.
• Screens, opens the door for and welcomes on-site visitors in a friendly manner.
• Ensures proper chairs and seating are available for all visitors.
• Ensure that each person is signed-in at the front desk.
• Determines nature of business and announces visitors to appropriate personnel. If the staff is not immediately available, leaving a voicemail and/or email for the staff.
• Monitors visitor access and issues passes when required. Reserves conference rooms.
• Maintains fax machines; assists users to send faxes, and then retrieves and routes incoming faxes.
• Creates and prints fax cover sheets
• Receives, sorts, and routes mail and deliveries Orders supplies. Prepares outgoing mail.
• Provides administrative support specific to each location. This may include such tasks as assisting with the preparation of agency functions and meetings; managing check pick-ups; ensuring keys and gas cards are signed out and returned for agency vehicles; assisting with the preparation of large mailings, completing data entry tasks; and more.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Operates motor vehicles safely and in accordance with State Law (agency and personal automobiles) while on work related duties.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); 3 to 6 months related experience.

SCHEDULE

• M-F 8:30a-4:30p
• Paid time off (PTO) and Dedicated Sick Time
• Paid Holidays
• New Year’s Day
• Martin Luther King, Jr. Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Paid and Unpaid Leave for:
• Bereavement
• Jury Duty
• Family and Non-FMLA Medical Leave
• Military Leave
• Employer
  - Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
• External Employee Assistance Program (EAP) (for full time employees)
• 401K and Profit Sharing Plan
• Educational Benefits, Including:
• DSP Credentialing through the NADSP
• Tuition Reimbursement
• Tuition discounts at local colleges and universities
• Access to Various Voluntary Insurances and Benefits
• Staff Recognition Program
• Other Financial Benefits, Including but not limited to:
• Dayforce Wallet (On-Demand Pay)
• Marrakech’s Home ownership Program
• Perfect Attendance Bonus Program
• Recruitment Referral Bonus
• Other Corporate Discount Programs

Marrakech is an equal opportunity employer. Marrakech, Inc. does not discriminate on the basis of sex, race, color, religion, age, disability, status of veteran, national or ethnic origin, or sexual orientation.