Medical Administrative Assistant - Primary Care West Haven

Medical Administrative Assistant
- Primary Care West Haven
- Multiple Locations

Job Category: Administrative Support for Medical Practices

Requisition Number: MEDIC
001780

Posting Date: July 1, 2026 |
Employment Type: Full-Time |
Location: On-site

PACT Primary Care West Haven
- Greater New Haven
New Haven, CT 06501, USA

Salary Range: $20.00 to $24.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group seeking a Medical Administrative Assistant. We have positions located in Amity and Milford with travel to West Haven, New Haven, Milford, Guilford, and Wallingford as needed. The hours are Monday through Friday 8:30am to 5:00pm with rotating Saturday mornings.

This position supports a department, provider, or manager by performing duties as directed.

• Assist with appointment scheduling, rescheduling, follow up, etc.
• Responsible for schedule utilization, cancellation and wait list management
• Coordinates tests, procedures, and lab appointments for patients
• Provide patients with information and respond to patient inquiries
• Schedule and coordinate meetings
• Assist with all patient portal questions
• Attend meetings as required by management
• Communicate information appropriately, accurately, and timely
• Create and maintain reports and distribute to appropriate staff and management
• Identify and communicate inconsistencies of information in reports to appropriate staff

• High School Diploma or equivalent
• Experience in an office setting

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Financial: Inspired to perform well by monetary reimbursement

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.