Finance & Operations Coordinator

About Nova’s Nests

Nova’s Nests LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) federal lodging brokerage headquartered in Mystic, CT. We hold active government contracts with the U.S. Department of Veterans Affairs and serve insurance displacement housing partners across the country. We’ve grown fast, we operate at a high standard, and we’re building the team and infrastructure to match our trajectory.

This is a small, high-performing team. Everyone here owns real work that matters to the business, and we hold each other to it.

We’re looking for a Finance & Operations Coordinator to own the operational finance function of the business — AR, AP, collections, and physical office administration. This is not a bookkeeping role; our accounting firm handles the books. This is the person who makes sure money moves on time, outstanding balances get collected, partners get paid correctly, and nothing falls through the cracks.

You’ll work directly with our Director of Operations and report to the CEO.

• Invoice creation and submission across insurance displacement partners (Alacrity, Sedgwick, CRS, ALE Solutions) and government contracts
• Government contract billing through Government Portals
• Aging tracking across all revenue streams — knowing exactly what’s outstanding and when it’s expected
• Collections follow-up — structured, professional, persistent

• Deposit tracking, collection, disbursement, and documentation
• Contractor payment coordination
• Receipt documentation for every transaction

• Collecting and processing physical mail at our Mystic, CT office (two days per week)
• Collecting and depositing checks
• Maintaining  boards — keeping reservation, placement, and financial data current and clean
• Lease administration — move-ins, renewals, terminations, homeowner onboarding paperwork
• General operational overflow as the business requires

Monday you’re in the office. You collect the mail, process any checks that came in, and log everything. You spend the afternoon running AR follow-up — emailing or calling insurance partners on anything aging past 30 days, updating  with status.

Mid-week you’re remote. You run ACH payments for homeowner disbursements due that week, submit a government invoice through respective portals, and send the weekly AR aging report to leadership so we know exactly where cash stands.

Friday you’re back in the office. You handle any physical deposit runs, process new security deposits, make sure the Monday boards are clean before the week closes, and flag anything unusual to the Director of Operations before the weekend.

• 2+ years of hands‑on AR and AP experience — real volume, not 10 invoices a month
• Professional written and verbal communication — you’re representing us with government agencies and national insurance partners
• Comfortable working in cloud-based systems; we run , Quick Books Online, Chase, and Gusto
• High attention to detail and a genuine ownership mentality — if something’s wrong you find it, you don’t wait to be told
• Trustworthy and discreet — you will have access to financial accounts and sensitive business information

• Experience with government contractor billing or insurance claims AR
• Familiarity with  or similar project management platforms
• Experience in property management, lodging, or insurance displacement housing
• Located in or willing to relocate to southeastern Connecticut. We will consider candidates willing to relocate; we are not able to sponsor visas.

• $45,000–$55,000 salary depending on experience
• Hybrid schedule — two flexible days per week in our Mystic, CT office, three days remote
• Safe Harbor 401(k)
• Direct access to leadership and real ownership of your function from day one
• A growing company building the team to match — there is room to grow here if you perform

28 Cottrell Street, Unit 10 — Mystic, CT 06355

Mystic is a small waterfront town in southeastern Connecticut, roughly equidistant from New London, CT and Westerly, RI. It’s an easy commute from across the shoreline.

Send your resume to  with the subject line “Finance & Operations Coordinator.”

In your email, include a short answer — 3 to 5 sentences — to this question:

“Describe the highest-volume AR or AP environment you’ve worked in. What did you own, how many transactions per month, and what was the hardest part of keeping it clean?”

Applications without an answer to this question will not be reviewed. We read every response.