Coordinator, CSC & Operations

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values – integrity, patient‑centered, respect, accountability, and compassion – must guide what we do, as individuals and professionals, every day.

The CSC Advancement and Operations Coordinator is a strategic and high‑impact leadership role responsible for driving value, growth, and operational excellence across Corporate Supply Chain (CSC) affiliate programs. You will partner closely with executives, operational leaders, and cross‑functional teams to design, scale, and optimize programs that directly influence revenue, affiliate retention, operational performance, and long‑term strategic roadmaps. Acting as a trusted advisor and organizational connector, you will own outcomes across affiliate program design, mergers & acquisitions integration, strategic planning, program adoption, and cross‑functional execution.

You will also lead and develop a team, establish scalable processes, and champion a culture of empathy, curiosity, accountability, and high performance.

EEO/AA/Disability/Veteran

• Lead the design, development, and oversight of affiliate programs for both existing and new members.
• Serve as the primary liaison to affiliate partners to ensure satisfaction, value realization, and appropriate support.
• Partner with national and regional GPOs to ensure consistent, high‑quality service delivery to affiliate members.
• Create, maintain, and administer affiliate pricing schedules, ensuring accurate invoicing, payment reporting, and rebate tracing.
• Own all post‑affiliate commercial responsibilities, including renewals, expansion, and long‑term relationship management.
• Build and maintain strong Voice of Customer (VOC) feedback loops to inform program development and continuous improvement.

• Lead M&A assessments, planning, and integration strategy to ensure alignment with CSC processes, policies, and goals.
• Develop SOPs, workflows, and toolkits that clarify roles, deliverables, and cross‑functional responsibilities.
• Drive effective communication and coordination across teams to ensure smooth and timely execution.

• Ensure the organization scales repeatable, measurable programs that drive adoption, retention, and expansion at scale.
• Provide forecasting, risk management, and executive‑level reporting that inform organizational strategy.
• Define playbooks, KPIs, and standardized processes that enable consistent delivery.
• Own critical handoffs and tooling across Strategic Sourcing, Materials, Analytics, Contracting, and other internal partners to support seamless execution and context switching.

• Identify opportunities for improvement by conducting qualitative and quantitative assessments.
• Collect and analyze data to support enhancements in clinical outcomes, operational efficiency, and financial performance.
• Prepare compelling business proposals and executive‑level presentations to secure support for recommended changes.
• Develop detailed project plans, milestones, and resource strategies to ensure timely, effective implementation.
• Facilitate meetings with senior leadership across departments and delivery networks to communicate objectives and progress.
• Partner with departments to modify policies and procedures required to sustain performance improvements.
• Support planning and scoping for CSC initiatives in collaboration with departmental resources.

• Perform other job‑related responsibilities as requested by manager.

• Bachelor’s Degree in Business Administration or equivalent work experience.

• Five (5) years of experience in healthcare operations, service roles, supply chain, or materials management.
• Combination of experience is accepted within industry for specific program/area assigned. Business development, analytics, project management, and client relation experience strongly preferred.

• Proficient in Excel spreadsheet work and able to conduct…