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Data Center COE Project Management Leader

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: ABB Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Operations Manager
Salary/Wage Range or Industry Benchmark: 119000 - 190400 USD Yearly USD 119000.00 190400.00 YEAR
Job Description & How to Apply Below

At ABB
, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Director, Data Center Services Center of Excellence

This role leads the performance, quality, and continuous improvement of field service operations, ensuring customers receive safe, reliable, and highvalue support across every engagement. You'll shape service strategy, strengthen operational excellence, and guide a high performing technical team while maintaining strong customer relationships and a culture of safety, compliance, and accountability.

The work model for the role is:
Remote in the US

This role is contributing to the ELSE Data Center Services Center of Excellence in the United States.

Core Responsibilities
  • Shape and execute project delivery strategy aligned with global business goals, driving efficient processes, strong contract/claim management, accurate documentation, and continuous improvement based on lessons learned.

  • Ensure a superior customer experience by maintaining strong customer focus, resolving escalated issues, identifying operational improvement opportunities onsite, and relentlessly driving customer satisfaction and retention.

  • Manage a team and oversee portfolio-level project management through reviews, proper project closure, KPI achievement (revenue, utilization, margin, satisfaction), and alignment with sales on planning, bids, estimating, and resource forecasting.

  • Improve operational and service performance by forecasting consulting pipelines, enhancing project management practices, proposing strategic efficiency improvements, and maintaining tight collaboration with internal stakeholders.

Qualifications for the role
  • Bachelor's degree in Engineering preferred (Master's degree or MBA is a plus)

  • 10+ years of relevant industry experience

  • Backgrounds in service, project management, switch gear, power delivery, and familiarity with ABB solutions preferred

  • Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affiliation Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://(Use the "Apply for this Job" box below). Your Rights
6.

As an Equal Employment Opportunity and Affiliation Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

- 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at

Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to  Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term…

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