School Operations Manager | Elementary School

Position Title: School Operations Manager – Elementary School

Location: New Haven, CT

Reports To: School Principal

Employment Type: Full‑time, Exempt

Start Date: Immediate Hire (SY26‑27)

Salary Range: $50,000 – $70,000, commensurate with experience.

Booker T. Washington Academies (BTWA) in New Haven, CT, serves K–4 scholars at its Elementary campus and grades 5–8 at its Middle School campus. Founded in 2014 around Booker T. Washington’s credo—“Excellence is doing common things in uncommon ways”—BTWA balances a rigorous academic program with the cultivation of morals, character, self‑discipline, responsibility for one’s actions, lifestyle, work ethic, and educational uplift.

Scholars develop proficiency in reading, writing, critical thinking, discussion, and problem‑solving to meet college and career goals while embracing and demonstrating the morals, character, self‑discipline, and work ethic to be leaders in life and community.

BTWA is seeking an Operations Manager who brings steadiness, care, and a strong systems‑building mindset to our Elementary School campus. The Operations Manager ensures that our K–4 building runs smoothly each day—creating the organized, welcoming, and predictable environment that allows excellent teaching and joyful learning to flourish.

The role oversees daily operational, administrative, and logistical systems. Reporting to the Elementary School Principal and working closely with school and Excite leadership teams, the operations leader manages front‑office operations, facilities coordination, student data systems, compliance, vendor relationships, and family communications. The role is central to maintaining a warm, efficient, and values‑aligned school environment that supports students, staff, and families.

• Oversee day‑to‑day school operations to ensure all systems, materials, and facilities are prepared for smooth school functioning.
• Manage procurement, inventory, and vendor coordination, including food service, transportation, custodial, and technology providers.
• Coordinate arrival, dismissal, and bus logistics in partnership with the district transportation office, ensuring safe and efficient routines for K–4 students.
• Maintain student records and school data systems (attendance, registration, compliance reporting) with accuracy, confidentiality, and timeliness.

• Serve as a key administrative partner to the Elementary School Principal, coordinating calendars, meetings, logistics, and communications.
• Draft and distribute clear, accessible communications to staff and families, supporting translation and outreach needs to ensure inclusivity.
• Provide exceptional frontline service for families and visitors, ensuring the front office is welcoming, professional, and aligned to BTWA’s values.
• Supervise and support front‑office staff, delegating tasks to ensure efficient and high‑quality office operations.

• Ensure the school building is clean, safe, and functional each day; coordinate maintenance needs and track work orders with vendors and district partners.
• Implement and maintain operational systems that support school safety, emergency procedures, and compliance requirements.
• Manage supply requests and ensure instructional and office spaces are fully stocked and equipped to support teaching and learning.

• Model exceptional customer service, professionalism, and problem‑solving in all interactions with students, staff, families, and external partners.
• Proactively identify and improve operational inefficiencies to better support student learning and staff effectiveness.
• Support planning and logistics for school events, professional development sessions, and family engagement activities.

• Support the refinement and continuous improvement of BTWA’s operational systems, culture routines, and school‑wide logistics to align with the mission and values.
• Provide operational leadership across school‑wide priorities, including scheduling, compliance, and…