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Customer Service Rep HelpDesk/Support

Customer Service Manager: Coach, Develop & Lead CSRs

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Knights of Columbus
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 72000 - 122500 USD Yearly USD 72000.00 122500.00 YEAR
Job Description & How to Apply Below
Knights of Columbus in New Haven, Connecticut is hiring a Customer Service Manager to oversee the daily operations of Customer Service Representatives. This role involves managing performance metrics, coaching staff, and ensuring exceptional service delivery. Candidates should possess strong communication skills and experience with tools such as MS Office and 8x8. The role offers a wage range of $72,000 to $122,500 based on experience and skill set.

Benefits include paid holidays, retirement plans, and health insurance options.
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