Rail Customer Service Agent – Tickets & Info Specialist
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-08-13
Listing for:
Herzog
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, Call Center / Support
Job Description & How to Apply Below
Herzog in New Haven, CT is seeking a Customer Service Agent to support Transit America Services operations at the New Haven and Hartford locations. The role includes assisting passengers, handling ticket sales, answering inquiries, updating displays, and maintaining Salesforce database; cash and card transactions are handled daily.
Qualifications include a High School diploma, fluency in English, a preferred but not required Spanish bilingual ability, prior customer service experience, and a
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