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Bilingual Billing and Customer Support Specialist; Hybrid

Job in New Haven, New Haven County, Connecticut, 06540, USA
Listing for: Regional Water Authority
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Billing and Customer Support Specialist (Hybrid)

South-Central Connecticut Regional Water Authority (RWA) seeks a front-line Customer Service Representative to handle billing inquiries, account maintenance, and service coordination. You will work with internal teams to resolve issues promptly and professionally.

The role requires bilingual English/Spanish, strong communication, and empathy. You will process address changes, payment arrangements, and assist customers with rates and programs, with hybrid work options based on business needs.

We invite applications for the Bilingual Billing and Customer Support Specialist (Hybrid) position located in New Haven, CT, United States.

Learn more about the Bilingual Billing and Customer Support Specialist (Hybrid) role in the description above.

We appreciate your interest in this position.

Join Regional Water Authority and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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