Preventative Health Coordinator

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Preventive Health Coordinator (PHC) works to support quality improvement and patient outcome goals by reviewing records and other data sources to identify opportunities for outreach, preventive activities, and recalls. Assists primary care team members with patient panel management. The PHC uses Quality Performance Dashboards and EPIC Workbench Reporting to identify targeted patient populations within the practice. The PHC shall demonstrate cultural competency with respect to populations served and will track patients through completion of all preventive care plans to ensure timely receipt of care.

Extensive collaboration with other clinic staff across YNHHS and NEMG is expected.

EEO/AA/Disability/Veteran

• Demonstrate and apply knowledge of the philosophy/principles of comprehensive, patient-centered, developmentally appropriate, and culturally sensitive patient care.
• Display comfort and interest working with patients around issues of healthcare access and adherence to clinical practice guidelines.
• Collaborate with clinic staff in a timely manner to assist and coordinate site level patient outreach efforts.
• Provide input in assessing the needs of patients and participate in the development of comprehensive care plans.
• Run disease registries in EPIC Workbench Reporting and identify and act on gaps in care prior to scheduled visits.
• Update Health Maintenance and other parts of the EHR, including editing modifiers under the instruction of PCP.
• Complete all administrative functions associated with closing gaps in care in a timely manner, including generating and interpreting reports from payers and routes to appropriate members of the health care team.
• Assist the health care team in educating the patient on the importance of compliance with evidence-based guidelines.
• Use patient identification reports to conduct outreach to patients identified as needing screening, follow-up and preventive care services.
• Per protocol, review and update patient health maintenance information, update clinician panels, including patient assignment and reassignment.
• Assist in the preparation of quality improvement reports and enter information in Excel and other data summary tools.
• Perform other duties as needed, as assigned and required by the Population Health Manager.
• May assist and/or perform chaperone duties for patient medical procedures as needed.

Education
High school diploma required. Associate's and/or Bachelor's Degree preferred.

Experience
Minimum of 2 years' experience in a healthcare setting required. Experience in ambulatory and/or primary care is preferred.

• Possess ability to multi-task and work under time pressures.
• Demonstrate ability to be a self-starter and work independently.
• Core philosophy or values consistent with a patient-centered approach to care.
• Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs.
• Demonstrates professional, appropriate, effective and tactful, written, verbal, and nonverbal communication with patients, families, medical staff, and other departments throughout the continuum of care to promote continuity of care and services and enhance practice image.
• Maintains patient confidentiality at all times.
• Acts as a patient advocate, responding with empathy and respect to resolve patient concerns.
• Complies with dress code and strives to act professionally in words and actions at all times.
• Proactively continues to educate self to provide quality care and improve professional skills.
• Effective verbal and written communication skills; ability to interact and work as part of the team.
• Ability to write basic descriptions, explanations, instructions and other correspondence.
• Ability to prepare routine reports and correspondence and effectively present information and answer questions.
• Ability to read, interpret and implement moderately complex documents, policies, and program specifications.
• Computer application skills sufficient to accurately and efficiently use practice management system, electronic health records system, spreadsheets, email and word processing software.
• Ability to manage and complete multiple projects simultaneously.

Ability to travel to other practices and locations as needed.

YNHHS Requisition