Mental Health Support Staff, IICAPS

EMPLOYER INFORMATION Clifford Beers Community Care Center (CBCCC) is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE The IICAPS Mental Health Support Staff is a member of the multidisciplinary Intensive In-Home Child and Adolescent Psychiatric Services (IICAPS) team providing intensive home- and community-based behavioral health support to children and adolescents ages 8 through 17 and their families.

Working collaboratively with and under the clinical direction of the IICAPS Clinician and treatment team, the Mental Health Support Staff assists children and families in implementing individualized treatment goals, strengthening coping and emotional regulation skills, improving family functioning, navigating community resources, and promoting stability within their natural environments.

Services are delivered in accordance with IICAPS model standards and agency requirements using strength-based, family-centered, trauma-informed, culturally responsive, and developmentally appropriate approaches. The Mental Health Support Staff reinforces interventions established by the clinical treatment team and communicates observations, progress, barriers, and safety concerns to the appropriate clinical team members.

WORK SCHEDULE This is a full-time union position. The position generally follows the IICAPS program schedule; however, flexibility is required to meet program, family, and organizational needs.

Employees may be required to work evenings, weekends, holidays, participate in on-call or crisis-response responsibilities, or work other nontraditional hours in accordance with program needs and the applicable collective bargaining agreement.

KEY RESPONSIBILITIES Provide intensive home-, school-, and community-based behavioral health support services to children and adolescents ages 8 through 17 and their families enrolled in the IICAPS program.

Implement and reinforce interventions and strategies identified in individualized treatment, crisis, and safety plans developed by the IICAPS clinical treatment team.

Support children and adolescents in developing and practicing emotional regulation, coping, communication, problem-solving, conflict-resolution, interpersonal, and independent living skills.

Support caregivers in implementing treatment recommendations, positive behavioral strategies, and interventions designed to strengthen caregiver-child relationships and overall family functioning.

Facilitate family interactions that promote communication, problem-solving, relationship building, and shared understanding.

Reinforce therapeutic strategies between clinical sessions and assist families in generalizing skills across home, school, and community environments.

Participate in crisis intervention and stabilization efforts within the scope of the position and under the clinical direction of the IICAPS Clinician or other qualified clinical professional.

Assist families in implementing established individualized safety and crisis plans and promptly communicate emerging safety concerns or significant changes in client functioning to the IICAPS Clinician and treatment team.

Maintain knowledge of community resources and assist children and families in accessing behavioral health, educational, medical, social service, and other community-based supports.

Collaborate with schools, healthcare providers, child welfare agencies, behavioral health providers, and other community partners as directed by the treatment team to support coordinated care.

Participate in treatment planning meetings, case conferences, discharge planning meetings, Planning and Placement Team (PPT) meetings, and other interdisciplinary meetings as appropriate to the role.

Provide transportation or accompany children and families to appointments, community resources, and other service-related activities when appropriate and consistent with agency policy and program requirements.

Maintain frequent and effective communication with the IICAPS Clinician and multidisciplinary treatment team regarding client and family progress, engagement, barriers to treatment, service needs, and emerging concerns.

Meet established direct-service and productivity expectations in accordance with program and agency requirements.

Complete timely, accurate, and appropriate documentation of client-related…