Off Shift Clinical Executive; PT

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

This role serves as the direct link between YNHH executive leadership, department heads, clinical leaders, managers and employees with a focus on the  off shifts . The role is responsible for providing administrative, clinical and operational management and oversight. As an essential member of the management team, leads the operations of a complex organization on the off shift collaborating with a variety of departments to achieve organizational strategic goals and objectives.

Builds teams that ensure patient care is delivered in a manner consistent with the mission, vision and values of the organization. All actions are driven by the values of integrity, patient-centeredness, respect, accountability, and compassion.

EEO/AA/Disability/Veteran

• Quality/Safety:
  Core values in Human Resource interfaces
  • Rounds out the 24/7 employee experience serving as an employee liaison on the off shift employing clear, concise communication.
  • Develops, coaches and mobilizes a global team of skilled off shift employees who effectively utilize Standard of Professional Behaviors and HRO to achieve exceptional clinical, patient experience and financial results.
  • Acts as a leadership coach, inspiring excellent service, by rewarding and recognizing exceptional performance of the Service Excellence pledge.
  • Manages and addresses variances in practices and behaviors observed on the off shift inconsistent with YNHH success factors, mission and values.
  • Communicates event-resolution to department leaders via dialogue and/or email dependent on the nature of the event.
  • Ensures superior employee, leaders and physician satisfaction by identifying and addressing ineffective systems and processes discovered with intentional rounding.
  • Facilitates collaboration amongst departmental staff and between staff of varying departments, service lines or disciplines.
  • In conjunction with Hospital leadership, establishes structures and processes for ensuring an employer of choice environment on the off shift, creating employee engagement and loyalty.
  • Role models the Standards of Professional Behavior. Holds employees accountable for adherence to the Standards as well as the Employee Code of Conduct.
  • Promotes a culture of accountability, inclusiveness and mutual respect amongst a diverse employee population.
• Quality/Safety:
  Core values in Clinical Safety
  • Relies on and applies clinical proficiency and positive organizational behaviors as a source of influence to guarantee consistently safe, highly reliable services to the patient.
  • Elicits and cultivates collaboration and communication across service lines and departments to promote high quality patient outcomes.
  • Analyzes serious events of harm as they occur, reporting findings and interventions to risk management, Directors and Senior Vice Presidents.
  • Contributing and collaborating to system-wide programs and policies focused on zero events of harm.
  • Actively hands off all patient safety events and concerns to the leaders of the affected environment via the Health Executive Administrative Report (HEAR) to be communicated in Morning Safety Report. Promotes staff reporting of safety concerns and/or events via the RL Solutions reporting tool.
  • Serves as a global off-shift safety coach, promoting the principles of High Reliability Organization (HRO) and encouraging the consistent use of CHAMP behaviors in the provision of quality patient care services.
  • Assists with interpretation of administrative…