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Guest Experience Agent – Front Desk & Reservations
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-08-26
Listing for:
Study Hotels
Full Time
position Listed on 2026-08-26
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
The Study at Yale is seeking a Guest Service Agent to deliver genuine hospitality and top-quality service at our front desk in New Haven, CT. You will manage check-ins/check-outs, reservations, and guest inquiries while coordinating with all hotel departments to ensure memorable stays.
Responsibilities include handling payments, upselling room nights, and maintaining accurate records. Strong communication and organizational skills are essential for success in this role.
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