Recruitment Associate

Recruitment Associate

Location:

New Haven, CT/ Hybrid

Overview:
The Recruitment Associate plays a critical role in supporting the Field Agent (FA) recruitment team by executing key programs, managing recruiting operations, and ensuring a seamless candidate experience from lead generation through onboarding. This role partners closely with Field leadership, HRIS, and onboarding teams to drive recruitment efficiency, reporting accuracy, and program effectiveness.

• Recruitment Program Administration
• Partner with Regional Recruiters as an administrative support resource for their General Agents overall recruiting strategy.
• Coordinate the Kaplan Licensing Program, including candidate enrollment, progress tracking, and communication with participants and stakeholders.
• Candidate Outreach & Engagement
• Administer Linked In Recruiter sourcing strategy for General Agents across North America.
• Conduct proactive phone outreach to National Marketing leads to qualify interest, provide information on opportunities, and route viable candidates to appropriate Field leaders.
• Maintain consistent follow-up and engagement with prospective candidates to improve conversion rates.
• Reporting & Analytics
• Produce and distribute weekly and monthly ADP recruitment reports to Field leadership and internal stakeholders.
• Develop and maintain the Recruiting Dashboard for EOSK, including:
• Year-to-date goals versus actual performance for each General Agent (GA)
• Key recruiting metrics and trends to support decision-making
• Process Support & Continuous Improvement
• Partner with HRIS and onboarding teams to ensure accurate data flow and a seamless transition from candidate to new hire.
• Build working knowledge of ADP systems and support future transition efforts to Success Factors, including process documentation and system alignment.
• Identify opportunities to streamline recruitment workflows and improve data integrity.
• Candidate Experience & Insights
• Support or conduct exit interviews for candidates or new agents, capturing feedback and identifying trends to inform recruitment and retention strategies.
Skills Qualifications
• 1–3 years of experience in recruiting coordination, HR operations, or administrative support
• Strong organizational skills with attention to detail and data accuracy
• Experience working with HRIS systems (ADP preferred; Success Factors a plus)
• Excellent communication skills, both written and verbal
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Excel and reporting tools
Essential Competencies
• Execution & Follow-Through
• Data & Reporting Acumen
• Customer (Candidate) Focus
• Collaboration & Partnership
• Continuous Improvement Mindset
Education Required:
• Bachelor's degree or equivalent experience in Human Resources, Business Administration, or related field.