Human Resource Generalist

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily:

• Serve as the primary HR liaison to leaders within the Building Technology Solutions subgroup.
• Partner with the President, Building Technology Solutions to design and evolve the organizational structure, ensuring teams are appropriately staffed and aligned with strategic priorities.
• Support recruiting and talent acquisition efforts, collaborating with talent acquisition partners to attract top technical, product, and commercial talent.
• Develop and execute workforce planning, hiring strategies, and succession plans for key roles.
• Guide leaders through performance management, including goal setting, feedback cycles, performance improvement plans, and career development paths.
• Partner with leadership to help define roles, competencies, and leveling frameworks that support consistency and clarity across the subgroup.
• Facilitate onboarding processes to ensure new employees’ transition smoothly and are connected to teams, tools, and subgroup goals.
• Support employee engagement efforts, culture-building initiatives, recognition programs, and communication practices that strengthen team cohesion across regions.
• Provide coaching and guidance to managers on employee relations, conflict resolution, policy interpretation, and leadership effectiveness.
• Monitor team dynamics, workload balance, organizational risks, and employee sentiment - escalating concerns appropriately and proposing solutions.
• Ensure compliance with HR policies, employment regulations, and ASSA ABLOY standards.
• Develop reports and analytics that provide visibility into hiring progress, turnover, workforce metrics, and engagement trends.
• Collaborate with global HR teams across divisions to ensure alignment, process consistency, and cross-organizational collaboration.
• Other duties as assigned.

Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. BTS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on BTS.

There are no supervisory responsibilities with this position.

The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.

• Bachelor’s degree in human resources, business, organizational development, psychology, or a related field.
• 4+ years of HR management experience.
• Strong understanding of HR processes including performance management, organizational design, employee relations, and talent management.
• Proven ability to build trust with leaders at all levels, providing thoughtful guidance and well‑reasoned recommendations.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to thrive in a dynamic, multi-product environment requiring coordination across multiple teams and leaders.
• Knowledge of employment law and HR compliance requirements.
• Experience in high-growth teams undergoing structural or operational transformation.

• Proficiency in HRIS systems, ATS systems, MS Office, spreadsheets, email, and HR/office software
• Background in supporting technology, software, or product-driven teams.

• For business and safety reasons, ability to write reports and business correspondence in English and effectively present information and respond to questions from groups of managers, candidates, customers, and technicians in English.

• Excellent written/oral communication, organizational and customer service skills; solid understanding of HR law in various States and Nationally.