Project Leader, Information Technology

Introduction

The City of New Haven is seeking a highly skilled and motivated technology professional to serve as IT Project Leader. This position plays a critical role in overseeing major areas of Information Technology, including systems development, infrastructure, application deployment, and modernization initiatives. The IT Project Leader directs projects from concept through implementation and ongoing support, ensuring that technology solutions are secure, efficient, and aligned with operational goals.

Working under the general supervision of a department or division manager, this role leads technical teams, coordinates project resources, and serves as a key liaison between IT and City departments or Board of Education stakeholders. The ideal candidate is a strong project manager and collaborative leader who thrives in a fast‑paced environment, promotes innovation and cybersecurity best practices, and is committed to delivering reliable, high‑quality technology services that support City operations and the community.

This position currently exists in the City’s Office of Information Technology (OIT) and in the Board of Education (BOE). Depending on the location of the position, the nature of work, actual responsibilities and requirements may differ. This position is responsible for overseeing major areas of Information Technology, including systems development, network infrastructure, application deployment, and technology modernization.

The role requires strong leadership in planning, organizing, and managing teams of technical professionals. The incumbent directs projects from concept through implementation and ongoing support, while promoting innovation, security, and efficiency in a rapidly changing technology environment. Work is performed under the general supervision of the department or division manager and is evaluated by meetings and conferences on results obtained.

• Oversees data center and system operations, including but not limited to Microsoft Windows Server, Office products, Google Workspace, virtualization platforms (VMware), cloud services (AWS, Azure), and cybersecurity safeguards.
• Leads and manages end‑to‑end IT projects, including system design, requirements analysis, cost/time estimation, implementation, and evaluation.
• Serves as key contact with the user, department’s management, or end‑user and Information Technology upper management for projects.
• Coordinates project resources to ensure that staffing, tools, and technology are effectively aligned with project goals.
• Responsible within a specific project for the organization of staff, preparing time and cost estimates, conducting technical reviews of application analysis and design of both software and hardware systems.
• Ensures compliance with data governance, security standards, and regulatory requirements.
• Manages vendor relationships, which may include contract administration, performance monitoring, and system integration.
• Responsible for mentoring and evaluating the performance of personnel; designs requirements of highly skilled professional staff.
• Employee is responsible for the quality and results obtained in functions which include systems analysis and design, economic evaluations, programming, data conversion, and implementation.
• Responsible for coordination and implementation of end‑user application training.
• Specific to the position of Project Leader in the BOE:
  Responsible for student information system administration and support.
• Performs related work required.

• Graduation from an accredited college or university with major coursework in computer science or related area.
• Requires 3 to 5 years of progressively responsible experience in managing IT projects, systems administration, server management, enterprise‑level IT operations, and/or LAN/WAN networks.
• In lieu of a college degree, 4 years of closely related experience may be substituted.

• Project Management Professional (PMP)
• Certified Information Systems Auditor (CISA)
• Microsoft Certified Azure Solutions Architect Expert
• AWS Certified Solutions Architect –…