IT, Software Engineer - Yale Health

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community-eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has approximately 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world and is committed to an inclusive workplace.

We are celebrating over 50 years of service to the Yale community.

Yale Health’s Information Technology department is dedicated to delivering innovative, secure, and reliable technology solutions that enhance patient care, improve operational efficiency, and support our mission of providing high-quality, patient-centered healthcare. We are seeking an experienced and motivated Software Engineer to help modernize our application landscape and strengthen data connectivity across systems. This position offers the opportunity to contribute to meaningful projects that directly support both clinical and administrative excellence at Yale Health.

Full‑Time – 37.5 HRS, Weekdays 8:30am – 5:00pm. This position may also require evenings, weekends and holidays.

• Partners with and provides primary technical support to the Associate Director of IT for all data integration initiatives, including ongoing interface maintenance and new integration projects.
• Design, build, monitor, and support data integrations between the Athena
  
  IDX system and enterprise applications. Technologies include flat file generation and transmission, real‑time and batch HL7 interfaces, and X12 EDI transactions. Proactively monitor interfaces, troubleshoot integration failures, and ensure timely resolution to maintain data integrity and operational continuity. Support triage and prioritization of integration issues alongside the Associate Director of IT.
• Develop, maintain, and update HL7 message mappings within the interface engine. Support and troubleshoot X12 EDI transactions related to claims, eligibility, and remittance workflows. Collaborate with internal teams and external vendors to resolve interface issues and ensure compliance with industry standards.
• Modify and enhance Athena
  
  IDX workflows using built‑in functionality to improve efficiency and reduce manual processes. Implement automation for file creation, delivery to external vendors, and scheduled IDX/SQL processes.
• Collaborate with stakeholders to design and implement new modules, enhancements, and system integrations within Athena
  
  IDX. Ensure new functionality aligns with operational goals and integrates seamlessly with existing enterprise systems.
• Participate in system upgrades, including regression testing of integrations, validation of custom add‑ons, and confirmation of interface functionality post‑upgrade.
• Develop and maintain comprehensive technical documentation for all integrations, HL7 mappings, EDI processes, automation routines, and application enhancements. Maintain clear documentation of current and future‑state workflows to support transparency, knowledge transfer, and business continuity.

• Knowledge of information security concepts, principles, relevant tools, and standards.
• Analytical, critical thinking and problem‑solving skills.
• Interpersonal, written, communication, presentation, and organizational skills.
• Familiarity with systems analysis methods and techniques.
• Familiarity with project management skills. Experience working with an interface engines, HL7, X12 EDI, and Transact‑SQL.

Three to five years of experience in healthcare IT, with a focus on system integrations and interface support.