Senior Technology Specialist

Position Type:
Technology

Date Posted:
5/27/2026

Location:
Districtwide

Date Available:
07/01/2026

Closing Date:
06/05/2026
Job Title: Senior Technology Specialist
Reports To: Director of Technology and/or Operations Technology Manager
Location: East Haven High School Technology Department
Education: Associates of Science Degree, Bachelor preferred
Salary: $ 63,626.63 per year as listed in the Technician's contract

The Senior Technology Specialist provides high level support of data systems, networking and
communication infrastructure and systems interoperability. A valid motor vehicle driver's license is
required.

Experience:

• Demonstrated aptitude or competence for successful fulfillment of assigned performance
  responsibilities
• Experience with student information systems (Power School preferred)
• Experience with trouble ticket and asset management systems
• Experience with wired and wireless network configuration and troubleshooting
• Experience with VolP phone systems
• Experience with hardware platforms including Chromebooks, Mac Books, desktop and laptop
  PCs, Apple TV, and large format displays
• Strong verbal and written communication skills
• Ability to collaboratively in a team setting and independently when solving problems
• Experience in a K-12 public education environment preferred
• Experience with Google Workspace for Education administration preferred
• Experience with security camera and video management systems preferred
• Relevant industry certifications (e.g. CompTIA A+, Network+, Google Certified) preferred
  
  Responsibilities:
• Technical Support and Escalations
• Serve as the primary escalation point for complex technical issues that cannot be resolved by
  front-line support staff
• Diagnose and resolve advanced hardware, software, network, and system problems across all
  district locations
• Document troubleshooting procedures and solutions for recurring issues

Network, Infrastructure and Telecommunications

• Assist with configuration, maintenance, and troubleshooting of network equipment, servers
  and virtualization platforms
• Provide hands-on support for the district IP phone system and security camera infrastructure
• Support infrastructure projects and system upgrades as directed by the Operations
  Technology Manager
• End-User Devices and Hardware
• Manage Chromebook and laptop imaging, deployment and MDM configuration
• Oversee hardware inventory, asset tracking, and equipment lifecycle processes
• Support classroom technology including interactive displays and audio systems
  Collaboration and Security
• Assist with content filtering, security incident response, and CIPA compliance
• Provide guidance and informal mentorship to technology support staff
• Participate in after-hours support rotation and emergency response as required
  
  Evaluation:
  Performance of this job will be evaluated annually in accordance with provisions of the
  Board's policy on evaluation.

Physical and Mental Demands/Work Environment
The physical demands and environmental characteristics described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the
essential functions.

• Ability to see and read objects closely, as wiring, labels on equipment, reading/proofreading
  a report, using a computer monitor, filing and/or retrieving information from a filing system.
• Ability to hear normal sounds with background noise, as in using a telephone or radio,
  distinguish verbal communication and communicate through speech, including using a radio.
• Ability to learn and acquire an understanding of new information, methodologies and
  techniques and how they apply to school goals and operations.
• Ability to work in office or school setting (indoors and outdoors) subject to interruptions and
  heavy work volume expectations.
• May be exposed to changing temperatures and weather, humidity, noise and dust.
• Ability to get from one location in the office or work sites(s) to other locations in primary
  office or work sites.
• Ability to perform manipulative skills such as writing, collating, using a keyboard and/or
  calculator with speed and accuracy for long periods of time.
• Ability to concentrate on detail and issue with some interruption, pressure and changing
  priorities.
• Memory to perform multiple and diverse tasks over long periods of time and the ability to
  remember information that has been previously learned.
• Ability to use knowledge and reasoning to solve routine problems.
• Ability to learn and apply new information, technology and legislation applicable to
  departmental activities.
• Ability to distinguish between public and confidential information and handle appropriately.

Disclaimers

• The job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An
  employee may be required to perform other related duties not listed on the job description provided that such duties are characteristic of that
  classification. This job description reflects…