Analyst II

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values — integrity, patient‑centered, respect, accountability, and compassion — must guide what we do, as individuals and professionals, every day.

Responsible for processing all reporting, data requests, and/or MMIS related requests assigned by the team Coordinator. Primary focus is in QSight and Infor MMIS systems. Works and coordinates with all Corporate Supply Chain team members, customers and other supporting departments to ensure timely and seamless support. Responsible to query, interpret, and analyze data through advanced use of Microsoft Excel, SQL, Tableau, and MMIS Reporting platforms.

Responsible to maintain reporting dashboards and facilitate system design, configuration, and interface testing procedures, reporting all results according to departmental standards. Assists in resolving major design issues and recommends solutions for resolution. Provides input to performance evaluations and assessments of MMIS staff, participates with the Supply Chain Analytics Manager in new hire interviews, and analyzes business processes to ensure proper system configuration and function, recommending changes to improve performance.

Maintains, coordinates, and integrates MMIS related applications such as Infor and QSight, logs, tracks, and resolves issues and changes related to software code modifications or enhancements, and ensures interdepartmental and customer requests are handled in a timely fashion. Spearheads CSC project tasks or incidents through IRMA, Remedy, or other Incident or Project Management platforms independently while maintaining a high tolerance for changing environments.

Promotes a team atmosphere conducive to achieving goals, schedules, and deadlines, and demonstrates an ability to utilize new web‑based tools as they become available and integrate them into daily processes.

EEO/AA/Disability/Veteran

• Determine efficient and accurate means to collect needed data elements from internal and external databases, information systems and personnel across the Health System and the external vendor community.
• Work effectively in a multi‑disciplinary team environment to determine the methods by which the required data can be efficiently collected.
• Communicate and follow up with Hospital and Health System Materials Management personnel, user community at all Hospitals and external vendor representatives to coordinate data collection.
• Perform complex data queries, reports, and analysis for CSC customers on Supply Chain Analytics deliverables.
• Perform daily MMIS system maintenance, build, and configuration in a timely fashion.
• Assist with MMIS system testing in conjunction with ITS and other functional areas.
• Assist with CSC project tasks or incidents assigned through IRMA, Remedy, or any other Incident or Project Management platform in a timely fashion.
• Provide troubleshooting and support for CSC customers in a professional manner at all times.
• Submit and monitor Remedy tickets for security requests and CSC incident tickets.
• Analyze business processes to ensure proper system configuration and function and recommend changes and enhancements to improve performance.
• Assist with the maintenance and coordination of third‑party MMIS related applications such as GHX, Parex, QSight and any new program to be used within the CSC.
• Work autonomously as appropriate, understanding the appropriate time for escalation within the Health System and hospitals.
• Collaborate with other supply chain personnel and hospital users to accomplish goals.
• Follow all Corporate Compliance guidelines and Patient Confidentiality guidelines. Maintain the confidentiality of pricing among vendors and other outside parties.
• Maintain skills and access to ERP system to provide specific support as appropriate.
• Demonstrate an ability to utilize new web‑based tools as they become available and integrate into day‑to‑day processes of one's own work environment as well as the rest of the Materials Management staff.
• Interact with Senior Management, physicians, Department Heads,…