Technology Technical Manager

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Oversee and guide a team of software engineers in designing/developing scalable solutions within the Blackbaud CRM platform using the Microsoft technology stack (including SSRS, SSIS, and SQL Server). Direct the architecture and implementation of ETL workflows and complex integrations between Blackbaud CRM and other critical systems. Proactively identify and mitigate technical risks, oversee root cause analysis, integration monitoring and error handling, ensuring timely resolution and system stability.

Manage resource allocations across multiple large concurrent projects. Coordinate the release process to ensure successful deployments and manage dependencies. Provide strong technical leadership, foster professional growth and skill development, conduct performance reviews, and set goals for direct reports.

• Experience with a CRM (such as Blackbaud) with many integrations.

Bachelor’s Degree and four years of experience or equivalent education and experience.

• Developed analytical, critical thinking and problem‑solving skills.
• Developed interpersonal, written, communication, presentation, and organizational skills.
• Proven ability to lead and manage staff.
• Proven expertise with systems analysis methods and techniques.
• Knowledge of commonly used concepts, practices, and procedures.

All candidates for employment will be subject to pre‑employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process, visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It’s Your Yale website.

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a…