Technical Writer​/Graphic Illustrator Consultant

Technical Writer/Graphic Illustrator Consultant

• Mid‑senior level
• No Travel Required
• Expires: 30-Jun-2026

This role will support our ground‑breaking electromechanical and electronic access control (EM/EAC) solutions by translating complex product information into clear, engaging, and customer‑centric documentation.

This position will sit onsite full‑time in New Haven or Berlin, CT.

• Create comprehensive, customer‑facing technical documentation for electromechanical and electronic access control hardware
• Collaborate with product development and product marketing teams to develop a deep understanding of products and customer needs
• Translate complex technical information and procedures into simple, clear instructions and user‑friendly guides
• Develop and manage product documentation schedules aligned with new product introductions
• Utilize publishing and commercialization software to produce high‑quality documentation
• Review and improve existing technical and marketing materials
• Generate animated renderings to support product visualization
• Create promotional graphics for digital marketing campaigns
• Partner with external vendors to coordinate static and animated graphical elements

• ASEE/ASET certification (or equivalent electronic certification) preferred
• 2–4 years of experience as a technical writer preferred
• Experience with technical illustration and graphical modeling desired
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Experience using XML tools for documentation preferred
• Proven ability to multitask in a fast‑paced environment
• Flexible, service‑oriented mindset with a strong sense of urgency
• Proficiency in MS Office Suite (including Visio)
• Experience with Adobe InDesign, Adobe Illustrator, and other Adobe Creative Suite tools
• Familiarity with Solid Works
• Experience with Key Shot or similar rendering software preferred

Nearest Major Market:
New Haven
Nearest Secondary Market:
Hartford