IT Support Tech II: Desktop & Network Help
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Yale University in New Haven seeks an IT Support Technician 2 to deliver wide-ranging end-user support, training, and desktop/network assistance across on-site environments. You'll handle desktops, laptops, mobiles, and AV requests with focus on reliability and user satisfaction.
Ideal candidates bring strong customer service, excellent troubleshooting, and the ability to work independently and with teams. The role requires staying current with technology and ITIL-like processes while
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