Video Media Coordinator and Network Analyst

Description

ALBERTUS MAGNUS COLLEGE

Video Media Coordinator and Network Analyst

Associate Director of Technical Services

Albertus Magnus College thrives as a diverse and dynamic institution serving 1,500 students in three distinct degree programs: traditional undergraduate, accelerated adult undergraduate, and master's degrees. Through its liberal arts and professional educational offerings and its long‑standing excellence in student‑centered, values‑based education, Albertus Magnus College is a shining example of modern‑day education. Explore more about the college here.

The Video Media Coordinator and Network Analyst is responsible for coordinating the video media technology services for the College and training and overseeing a group of student workers to provide media technology support at College events. In addition, this position provides network technology development and support services, as well as desktop support for faculty, administration, classrooms, and computer labs.

The ideal candidate is a highly organized individual who is as comfortable troubleshooting hardware and software as they are managing complex operations.

Bachelor's degree in Information Technology, Computer Science, Digital Media, or Communications Technology or related field.

• 2+ years working in an information technology services function of an academic institution, non‑profit organization, or commercial business operation, providing media support and customer support services.
• Understanding of computer hardware, software, and network environments, including media management solutions
• Experience supervising students workers.

• Detail‑Oriented:
  Ability to manage a complex inventory where small parts (and cleanliness) matter. Strong organizational skills, technical knowledge including knowledge of Microsoft Windows client operating systems, familiarity with MS Office applications and other Albertus technical solutions.
• Customer Service: A friendly, patient demeanor when helping non‑technical users navigate technology. Highly professional, customer oriented, and able to prioritize task demands, with an understanding of IT, networking concepts, and media technology experience.
• Problem‑Solving:
  The ability to remain calm and methodical when technology doesn't behave as expected. Experience with video/audio production and editing tools such as Adobe Premier.

Duties include audio and video media equipment setups, audio and video editing, software installations, hardware and software upgrades and maintenance, client wireless configurations, maintaining computer labs and classrooms, network wiring, computer imaging, and first level help desk support.

• Manage media (audio and video) solutions for College events and activities, including lecture series, press conference, public speaking events, commencement, and special events.
• Coordinate and provide media technology support services to the College community and guests of the College.
• Coordinate and provide video editing services for College events.
• Maintain inventory of media equipment.
• Oversee and coordinate a group of student workers to provide the above services.

• Provide first‑level information technology help desk support.
• Provide network and PC support, including: maintain computers; repair/replace drives; memory upgrades as needed; maintain printers; attend to daily backup processes; configure laptop computers to access the Albertus wireless network.
• Install software on classroom/lab computers each semester dependent on needs and classes that are scheduled.
• Image computers every summer - Install and image new computers as budgeted.
• Maintain functionality of classroom technology.
• Maintain computer labs.
• Other duties as assigned.

Cultural

Skills:

Candidates must have strong organizational skills and a proven ability to work collaboratively with partners in a fast‑paced, growth‑oriented environment supporting Albertus Magnus College's mission as a student‑centered, liberal arts institution. Commitment to…