Data Analyst

When joining Perkin Elmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and One Source services.

Job Title:

Data Analyst Location(s):
Alexion (New Haven) - Customer Site CT

• Standardize, prepare, and deliver detailed reporting and analytics on Client laboratory assets and services, bringing fiscal awareness and helping the Client meet critical cost and performance targets
• Support analysis, recommendations, and cost-savings validation discussions with the Client, in alignment with agreed-upon customer cost-savings goals
• Compile Monthly and Quarterly Reporting against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in preparation for executive reviews
• Analyze KPI and asset-level reporting to identify opportunities for improvement and surface gaps related to metrics, downtime, repair rates, and cost to service
• Support Root Cause Analysis efforts to help mitigate asset failures and reduce program cost
• Support standardization of the customer Asset list, resolving nomenclature inconsistencies (Manufacturer, Model, Description, etc.) per One Source standardization tables
• Support data governance by maintaining accuracy, consistency, and integrity of asset and program data across systems, flagging discrepancies and helping resolve data quality issues as they arise
• Contribute to broader One Source innovation initiatives that improve lab optimization and reduce cost
• Build a thorough understanding of the Client’s business, processes, and instruments in order to help meet their business goals
• Collaborate effectively with others, communicating ideas and viewpoints clearly to management, peers, and stakeholders; contribute to project initiation and issue resolution; and hold self accountable for results
• Support customer relationship management by maintaining a consistent communication process with the Program Manager.
• Help implement business solutions by building relationships and partnerships with key customer stakeholders
• Meet all customer deadlines
• Represent One Source and the Perkin Elmer portfolio of services in a professional manner that supports business growth

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.

• Bachelor’s degree in Business or a related science field, plus 3+ years of experience in Data Analytics, Project/Program Management, or Operations Management - or 6+ years of equivalent experience in lieu of a degree
• Proficiency in Microsoft Excel, including macros, pivot tables, and complex formulas
• Experience with Data Visualization Software, preferably Power BI

• Proficient in use of SAP or similar ERP systems
• Knowledge of Asset Management Systems desired
• Excellent written and oral communication skills
• Proven operational ability to visualize, identify steps and implement processes
• Exhibits strong bias for action and a results orientation, tackling tough problems with firm deadlines, championing positive change
• Ability to travel as business requires

• Must be able to remain in a stationary position more than 50% of the time.
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the computer screen), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $70,000 to $90,000. The final base pay offered to the successful candidate will be determined by factors…