More jobs:
Hybrid Tier 1 IT Support Analyst
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-09-04
Listing for:
Knights of Columbus
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Knights of Columbus is seeking a Tier 1 IT support specialist to provide first-line assistance for office technology services, including computers, mobile devices, and printers. You will troubleshoot issues, guide users, and escalate requests when needed.
The role focuses on delivering high-quality customer service, maintaining documentation, and contributing to knowledge base updates to improve support efficiency. A strong foundation in IT and clear communication are essential.
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