Technical Associate II
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-09-05
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
Desktop Support, Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
- Install, repair, and maintain company computer systems
- Work from standard configurations
- Maintain, troubleshoot, upgrade, and replace hardware and software
- Perform standardized tasks under the direction of a supervisor
- Document, maintain, upgrade, and replace hardware and software systems
- Complete special projects and assignments as directed
- Consult and advise employees on system use
- Communicate with employees regarding system issues
- Perform other duties as assigned
- Communicate effectively with internal and/or external customers
- Remain stationary 75% of the time or greater
- Move objects weighing up to 10 lbs
- High School Diploma or GED
- 2 years of technology support experience or equivalent combination of education and experience
- A+ Certification or equivalent required
- HDI Support Center Analyst Certificate, HDI Desktop Support Technician Certificate or equivalent required
- Strong PC skills in a Windows environment
- Familiarity with a variety of I.T. concepts, practices and procedures
- Strong communication and interpersonal skills
- Positive attitude and willingness to work in a team environment
- May be required to work nights and/or weekends
- Valid Drivers License
- Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
Demonstrates expertise in installing, repairing, and maintaining computer systems, with strong proficiency in Windows environments and a solid foundation in IT concepts and practices. Effective communication and interpersonal skills are essential for consulting with employees and addressing system issues.
Highest-signal resume keywords- A+ Certification
- HDI Support Center Analyst Certificate
- HDI Desktop Support Technician Certificate
- Technology Support Experience
- Strong PC Skills
- Computer System Installation
- Hardware Maintenance
- Software Maintenance
- Troubleshooting
- System Upgrades
- Documentation
- Standardized Task Execution
- Windows Environment Proficiency
- IT Concepts Familiarity
- Special Project Completion
- Strong Communication Skills
- Interpersonal Skills
- Team Collaboration
- Positive Attitude
- Customer Communication
- A+ Certification
- HDI Support Center Analyst Certificate
- HDI Desktop Support Technician Certificate
- Technology Support
- Computer Systems
- Hardware
- Software
- Standard Configurations
- System Issues
- Employee Consultation
- Documentation
- Troubleshooting Procedures
- Windows Environment
Position Requirements
10+ Years
work experience
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