Logistics Director

Responsible for managing the domestic logistics operations, including the warehouse network, 3PL relationships, and supply chain activities across the US and Canada. This role drives operational efficiency, cost optimization, service excellence, and strong commercial partnerships to support business objectives and customer needs.

Key Responsibilities

• Provide leadership and day-to-day management of the Domestic Logistics team, including goal setting, performance management, and professional development.
• Oversee all 3PL warehouse activities, inventory transfers, and related material handling to ensure timely and accurate flow of product.
• Cultivate and strengthen strategic relationships with warehouse operators, 3PL partners, and transportation providers through regular engagement, site visits, travel, and business entertainment to drive commercial development and mutual value.
• Document, implement, monitor, and continuously improve domestic logistics processes and procedures, including partnership with warehouse service providers to maintain ISO-certified standards.
• Analyze warehouse and transportation data/reports to identify opportunities for cost savings, efficiency gains, and service improvements.
• Manage the domestic claims process and proactively mitigate railcar demurrage and other avoidable costs.
• Interface with transportation service providers to minimize delays, ensure adherence to transit standards, and optimize routing and carrier performance.
• Partner with internal leaders across departments to support urgent requests and resolve operational issues.
• Track and report on key performance indicators; contribute to broader logistics optimization and cost-saving initiatives
• Focus on ongoing feedback, coaching, and development of team members.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management or a related field; or relevant work experience.
• 5+ years of experience in logistics, warehousing, or supply chain operations, including supervisory or team leadership experience.
• Hands-on experience managing 3PL warehouse activities, transportation providers, and domestic distribution networks.
• Proven relationship-building and commercial acumen with the ability to develop and maintain strong partnerships with external stakeholders.
• Strong analytical and problem-solving skills with the ability to interpret data and make sound decisions in a fast-paced environment.
• Excellent organizational, time management, and multitasking abilities.
• In-depth knowledge of distribution, transportation, and shipping methods.
• Proficient with Microsoft Office suite and JD Edwards (or similar ERP system).
• Clear and effective written and verbal communication skills with the ability to collaborate effectively across internal teams and external partners.